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- Tasks: Support and enhance ERP systems while solving problems and improving processes.
- Company: Join Oxford Instruments, a leader in scientific technology with a collaborative culture.
- Benefits: Enjoy 25 days of leave, private medical insurance, and a cycle to work scheme.
- Why this job: Make a real impact in a dynamic environment with innovative technology.
- Qualifications: Bachelor’s degree and 2+ years supporting ERP systems, SQL skills required.
- Other info: Hybrid role with flexible hours and excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Application Support Analyst role at Oxford Instruments plc
At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With high-performance scientific digital cameras, spectroscopy and microscopy systems from Andor Technology, our customers in industry and academia can explore everything from photons to galaxies as they develop new treatments for diseases, and search for Earth-like exoplanets orbiting distant stars.
Job Description
Application Support Analyst
High Wycombe / Bristol
Are you a technically minded ERP Analyst with a passion for problem-solving and process improvement? Oxford Instruments is seeking an ERP Application Support Analyst to join our Enterprise Applications team. You’ll play a key role in supporting and enhancing our ERP systems, ensuring smooth operations across multiple sites, and contributing to exciting new implementations.
What You’ll Be Doing
- Provide 1st and 2nd line support for ERP systems (SyteLine), Doc-Trak, Shop-Trak, and associated applications
- Train users on best practices to drive consistency
- Liaise with third-party vendors while maintaining ownership of incidents
- Assist with new site setups and ERP-related projects
- Use SQL to interrogate and analyse data
- Identify opportunities to improve business processes
- Manage ERP security and user setup
- Maintain technical documentation and test new functionality
What You’ll Bring
- Bachelor’s degree in a relevant subject
- 2+ years’ experience supporting enterprise-level ERP systems
- Strong technical understanding of SQL
- Experience with Infor products and/or SyteLine (highly desirable)
- Knowledge of manufacturing or engineering industries (desirable)
- Exposure to PLM applications (desirable)
- Excellent communication and analytical skills
- Ability to manage multiple complex projects and adapt to change
- A proactive, user-focused mindset with a desire to learn and grow
Why Join Us?
At Oxford Instruments, we live by our values: Inclusive, Innovative, Trusted, and Purposeful. We offer a collaborative environment where your ideas and expertise will help shape the future of our technology and operations.
- 25 days of annual leave, with bank holidays on top
- Private medical insurance
- Life assurance
- Income protection
- Employee assistance and wellbeing programme
- Sick pay
- Share incentive plan
- Cycle to Work scheme
This role is a hybrid role with the main location being High Wycombe or Bristol. We work 8.00 until 4.30 Monday to Thursday and finish at 1.00 on a Friday so you can start your weekend early. We typically work three days per week in the office so it is important that you are able to get to our High Wycombe or Bristol location.
Ready to Apply?
If you\’re looking to make a meaningful impact in a dynamic and supportive environment, we’d love to hear from you
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.
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Application Support Analyst employer: Oxford Instruments plc
Contact Detail:
Oxford Instruments plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Oxford Instruments on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your SQL skills and ERP knowledge. We want to see how you can tackle real-world problems, so think of examples from your past experience that showcase your problem-solving abilities.
✨Tip Number 3
Show off your passion for continuous learning! Mention any relevant courses or certifications you've completed recently. It shows you're proactive and keen to grow, which is exactly what we love to see.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Oxford Instruments.
We think you need these skills to ace Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Analyst role. Highlight your experience with ERP systems, especially SyteLine, and any relevant technical skills like SQL. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about problem-solving and process improvement. Share specific examples of how you've made an impact in previous roles, and let us know why you want to join Oxford Instruments.
Show Off Your Communication Skills: As an Application Support Analyst, you'll need to communicate effectively with users and vendors. In your application, demonstrate your communication skills by being clear and concise. We appreciate a straightforward approach that gets to the point!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your tailored CV and cover letter directly. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Oxford Instruments plc
✨Know Your ERP Systems
Make sure you brush up on your knowledge of ERP systems, especially SyteLine. Familiarise yourself with common issues and solutions, as well as the latest features. This will show that you're not just technically minded but also proactive in your learning.
✨SQL Skills Are Key
Since SQL is a big part of the role, practice writing queries and analysing data. Be prepared to discuss how you've used SQL in past roles to solve problems or improve processes. This will demonstrate your technical prowess and problem-solving skills.
✨User Training Experience
Think about any experience you have in training users on software applications. Be ready to share specific examples of how you’ve helped others understand complex systems. This shows your communication skills and user-focused mindset, which are crucial for this role.
✨Show Your Problem-Solving Mindset
Prepare to discuss specific challenges you've faced in previous roles and how you approached solving them. Highlight your analytical skills and ability to manage multiple projects. This will resonate well with their focus on process improvement and adaptability.
