Oxford Instruments is seeking an IT Operations Supervisor on a maternity cover basis. You will act as the primary escalation point for Service Delivery Analysts and Engineers, ensuring tickets are triaged, prioritized and resolved within agreed SLAs.
You will collaborate with global IT teams, coordinate IT projects, maintain documentation and produce operational reports to monitor service health. This role requires strong communication and organisational skills.
#J-18808-LjbffrIT Operations Lead — Service Delivery & Escalation in High Wycombe employer: Oxford Instruments GmbH
Oxford Instruments GmbH is an exceptional employer, offering a dynamic work environment in Belfast that fosters innovation and collaboration. With a strong commitment to employee growth, the company provides comprehensive benefits such as private medical insurance and a pension scheme, ensuring a rewarding work-life balance. The hybrid working model allows for flexibility, making it an ideal place for professionals seeking meaningful and impactful careers in software development and quality assurance.
