At a Glance
- Tasks: Assist customers and create a welcoming atmosphere in our innovative workspace.
- Company: Join Oxford Innovation Space, a leader in inspiring workspaces for ambitious businesses.
- Benefits: Gain valuable experience in a vibrant community with opportunities for growth.
- Other info: Exciting new hub opening in Spring 2026, focused on sustainability and innovation.
- Why this job: Be part of a dynamic team shaping the future of innovation in Workington.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
At Oxford Innovation Space, we create and manage inspiring workspaces where ambitious businesses can thrive. With over 35 years of experience and a growing network of innovation centres across the UK and Ireland, we support more than 1,000 occupiers across multiple sectors. Our centres are more than just buildings – they’re buzzing communities of entrepreneurs, creators, and changemakers.
We’re excited to announce a vacancy for a Customer Experience Assistant to join our brand-new state-of-the-art innovation hub in Workington. Opening in Spring 2026, the Workington Innovation Centre will be a purpose-built hub for digital technology and advanced manufacturing businesses. It will offer flexible, high-quality workspace, meeting and event facilities, and tailored business support. With sustainability at its core and a prime town centre location, the Centre will help drive innovation, attract talent, and grow the west Cumbrian economy.
Customer Experience Assistant (Receptionist) employer: Oxford Innovation
Contact Detail:
Oxford Innovation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Assistant (Receptionist)
✨Tip Number 1
Network like a pro! Attend local events or workshops related to customer experience and innovation. It’s a great way to meet people in the industry and get your name out there.
✨Tip Number 2
Show off your personality! When you get an interview, let your enthusiasm for customer experience shine through. We want to see how you can bring energy to our buzzing community.
✨Tip Number 3
Research is key! Familiarise yourself with Oxford Innovation Space and our mission. Knowing our values and what we stand for will help you connect better during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Customer Experience Assistant (Receptionist)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of enthusiasm and a friendly tone can make a big difference.
Tailor Your Application: Make sure to customise your application for the Customer Experience Assistant role. Highlight your relevant experience and skills that align with our mission at Oxford Innovation Space. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for our buzzing community.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Oxford Innovation
✨Know the Company Inside Out
Before your interview, take some time to research Oxford Innovation Space. Understand their mission, values, and the specific role of the Workington Innovation Centre. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community.
✨Showcase Your Customer Service Skills
As a Customer Experience Assistant, you'll be the first point of contact for many. Prepare examples from your past experiences where you've excelled in customer service. Think about how you handled difficult situations or went above and beyond to help someone – these stories will resonate well with the interviewers.
✨Emphasise Teamwork and Community Spirit
Given that the Workington Innovation Centre is all about creating a buzzing community, highlight your ability to work well in teams. Share instances where you've collaborated with others to achieve a common goal, and express your enthusiasm for contributing to a supportive environment.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the culture at the Workington Innovation Centre, how they support their staff, or what success looks like in this role. This shows you're not just interested in the job, but also in how you can grow within the company.