At a Glance
- Tasks: Welcome visitors, manage reception, support events, and assist with customer needs.
- Company: Join Oxford Innovation Space, a vibrant hub for ambitious businesses.
- Benefits: Competitive salary, generous holiday, wellbeing days, and discounts on brands.
- Other info: Flexible part-time role with opportunities for growth and learning.
- Why this job: Be part of a supportive team and make a real impact on entrepreneurs.
- Qualifications: Confident personality, strong IT skills, and a proactive attitude.
The predicted salary is between 25000 - 30000 £ per year.
At Oxford Innovation Space, we create and manage inspiring workspaces where ambitious businesses can thrive.
With over 35 years of experience and a growing network of innovation centres across the UK and Ireland, we support more than 1,000 occupiers across multiple sectors.
Heyford Park Innovation Centre isn’t just a building – it’s a vibrant and flexible workspace set within a historic former RAF base, supporting businesses from start‑up through to growth in a collaborative and well‑connected environment.
We’re excited to announce a vacancy for a part‑time Customer Experience Assistant to join our team and help deliver exceptional service at this state‑of‑the‑art innovation centre.
More than just workspace, Heyford Park Innovation Centre is home to a thriving community of entrepreneurs across technology, science and professional services.
With access to networking opportunities, on‑site support, and connections to a wider business network, the centre provides the space, support and community businesses need to grow, collaborate and succeed.
Find out more about Heyford Park Innovation Centre here: Heyford Park Innovation Centre, Oxfordshire.
This is a part‑time role, working three days per week.
- What You’ll Be Doing
- Welcome visitors with warmth and professionalism, creating a positive first impression.
- Manage reception duties, including calls, emails, post, and meeting room bookings.
- Support events, social media updates, and community engagement activities.
- Keep the Centre running smoothly by maintaining supplies, equipment, and shared spaces.
- Assist with a variety of customer needs, from booking couriers to recommending local spots.
- Provide backup support to the Centre Manager and Assistant Centre Manager.
- What You’ll Bring
- A confident, approachable personality and a natural flair for customer service.
- Strong IT skills and the ability to pick up new systems quickly.
- A proactive, can‑do attitude and a keen eye for detail.
- Flexibility and a team spirit – ready to pitch in wherever needed.
- Why You’ll Love Working Here
We offer more than just a job – we offer a place where you can grow, contribute, and be part of something meaningful. Here’s what you can expect:
- Salary of £15,736.50 per annum.
- 25 days’ (pro‑rata) holiday + bank holidays.
- Options to swap salary for extra benefits, including additional holiday.
- Wellbeing days, Employee Assistance Programme, and health resources.
- Discounts on high street brands, EV leasing, cycle to work scheme, and more.
- Full induction, buddy system, and ongoing learning opportunities.
- A supportive, inclusive team that values your voice and ideas.
- A chance to make a real difference in the lives of entrepreneurs and growing businesses.
Ready to Apply?
If this sounds like your kind of role, we’d love to hear from you. Apply to join us as our new Customer Experience Assistant.
Got questions? Reach out – we’re happy to chat.
Commitment to Inclusion
We’re building a workplace where everyone feels valued and respected.
We welcome applications from people of all backgrounds, experiences, and identities.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply – you might be just the person we’re looking for.
We reserve the right to close the vacancy once we’ve received sufficient applications, so apply early to avoid disappointment.
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