Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors, manage reception duties, and support community engagement activities.
- Company: Join Oxford Innovation Space, a leader in creating inspiring workspaces for ambitious businesses.
- Benefits: Enjoy 25 days holiday, flexible benefits, and discounts on high street brands.
- Other info: Join a supportive team that values your voice and offers growth opportunities.
- Why this job: Be the first point of contact and make a real difference in a buzzing community.
- Qualifications: Confident, people-focused with strong IT skills and a proactive attitude.
The predicted salary is between 15737 - 15737 £ per year.
At Oxford Innovation Space, we create and manage inspiring workspaces where ambitious businesses can thrive. With over 35 years of experience and a growing network of innovation centres across the UK and Ireland, we support more than 1,000 occupiers across multiple sectors. Our centres are more than just buildings; they are buzzing communities of entrepreneurs, creators, and changemakers.
We are excited to announce a vacancy for a Customer Experience Assistant to join our brand-new state-of-the-art innovation hub in Workington. Opening in Spring 2026, the Workington Innovation Centre will be a purpose-built hub for digital technology and advanced manufacturing businesses. It will offer flexible, high-quality workspace, meeting and event facilities, and tailored business support. With sustainability at its core and a prime town centre location, the Centre will help drive innovation, attract talent, and grow the west Cumbrian economy.
This is a part-time role, working 22.5 hours per week.
What You’ll Be Doing
- Welcome visitors with warmth and professionalism, creating a positive first impression.
- Manage reception duties, including calls, emails, post, and meeting room bookings.
- Support events, social media updates, and community engagement activities.
- Keep the Centre running smoothly by maintaining supplies, equipment, and shared spaces.
- Assist with a variety of customer needs, from booking couriers to recommending local spots.
- Provide backup support to the Centre Director and Assistant Centre Manager.
What You’ll Bring
- A confident, approachable personality and a natural flair for customer service.
- Strong IT skills and the ability to pick up new systems quickly.
- A proactive, can-do attitude and a keen eye for detail.
- Flexibility and a team spirit - ready to pitch in wherever needed.
Why You’ll Love Working Here
- Salary: Salary of £15,736.50 per annum.
- Time off: 25 days holiday + bank holidays, pro rata.
- Flexible benefits: Options to swap salary for extra benefits, including additional holiday.
- Wellbeing: Wellbeing days, Employee Assistance Programme, and health resources.
- Perks: Discounts on high street brands, cycle to work scheme, and more.
- Development: Full induction, buddy system, and ongoing learning opportunities.
- Culture: A supportive, inclusive team that values your voice and ideas.
- Purpose: A chance to make a real difference in the lives of entrepreneurs and growing businesses.
Ready to Apply?
If this sounds like your kind of role, we’d love to hear from you. Click Apply to join us as our new Customer Experience Assistant. Got questions? Reach out - we’re happy to chat.
We’re Committed to Inclusion
We’re building a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences, and identities. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply - you might be just the person we’re looking for. We reserve the right to close the vacancy once we’ve received sufficient applications, so apply early to avoid disappointment.
Customer Experience Assistant (Receptionist) in Workington employer: Oxford Innovation Space
Contact Detail:
Oxford Innovation Space Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Assistant (Receptionist) in Workington
✨Tip Number 1
Get to know the company before your interview! Research Oxford Innovation Space and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their buzzing community.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think about how you'd handle different visitor scenarios. Role-playing with a friend can help you feel more confident and prepared.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to innovation and entrepreneurship. This could give you insider tips and make your application stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're keen on joining our team at the Workington Innovation Centre right from the start!
We think you need these skills to ace Customer Experience Assistant (Receptionist) in Workington
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the Customer Experience Assistant role. Highlight your relevant skills and experiences that match what we’re looking for, like your proactive attitude and strong IT skills.
Keep It Professional Yet Friendly: Remember, you’ll be the first point of contact for our customers. Use a friendly tone in your application while keeping it professional. This will give us a taste of how you’ll interact with our visitors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Oxford Innovation Space
✨Know the Company Inside Out
Before your interview, take some time to research Oxford Innovation Space. Understand their mission, values, and the specific role of the Customer Experience Assistant. This will help you tailor your answers and show that you're genuinely interested in being part of their community.
✨Show Off Your People Skills
As a Customer Experience Assistant, you'll be the first point of contact for visitors. Practice how you would warmly welcome someone and handle various customer needs. Think of examples from your past experiences where you provided excellent customer service or resolved issues effectively.
✨Be Ready for Practical Scenarios
Expect to be asked about how you'd manage reception duties or support events. Prepare by thinking through scenarios like handling a busy reception desk or coordinating meeting room bookings. Demonstrating your proactive approach and problem-solving skills will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about the team culture, what a typical day looks like, or how they measure success in this role. This shows your enthusiasm and helps you determine if it's the right fit for you.