Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors, manage reception, support events, and assist with customer needs.
- Company: Join Oxford Innovation Space, a leader in inspiring workspaces for ambitious businesses.
- Benefits: Competitive salary, 25 days holiday, flexible benefits, and wellbeing resources.
- Why this job: Be part of a supportive team making a real difference for entrepreneurs.
- Qualifications: Confident, people-focused, with strong IT skills and a proactive attitude.
- Other info: Part-time role with excellent growth opportunities in a vibrant community.
The predicted salary is between 9828 - 10491 £ per year.
At Oxford Innovation Space, we create and manage inspiring workspaces where ambitious businesses can thrive. With over 35 years of experience and a growing network of innovation centres across the UK and Ireland, we support more than 850 SMEs across 35+ sectors. Our centres are more than just buildings - they are buzzing communities of entrepreneurs, creators, and changemakers.
We are excited to announce a vacancy for a Customer Experience Assistant to join our team and help deliver exceptional service at this state-of-the-art Innovation Centre in the heart of Stockport Town Centre. Merseyway Innovation Centre (MIC) has been developed by Stockport Metropolitan Borough Council and has joined the network of innovation spaces managed by Oxford Innovation Space. Along with Stockport Business & Innovation Centre and Merchants House, MIC offers a thriving Innovation Centre where fledgling and small businesses are supported in their growth plans in a centrally located, flexible and inspirational environment.
Please note this is a part time role: 15hrs p/week - Monday & Tuesday 08:30 - 17:00
What You’ll Be Doing
- Welcome visitors with warmth and professionalism, creating a positive first impression.
- Manage reception duties, including calls, emails, post, and meeting room bookings.
- Support events, social media updates, and community engagement activities.
- Keep the Centre running smoothly by maintaining supplies, equipment, and shared spaces.
- Assist with a variety of customer needs, from booking couriers to recommending local spots.
- Provide backup support to the Centre Manager and Assistant Centre Manager.
What You’ll Bring
- A confident, approachable personality and a natural flair for customer service.
- Strong IT skills and the ability to pick up new systems quickly.
- A proactive, can-do attitude and a keen eye for detail.
- Flexibility and a team spirit - ready to pitch in wherever needed.
Why You’ll Love Working Here
- Salary: Competitive salary of £9,828 per annum (increasing to £10,491 from 1 April 2026).
- Time off: 25 days’ holiday + bank holidays, pro-rata.
- Flexible benefits: Options to swap salary for extra benefits, including additional holiday.
- Wellbeing: Wellbeing days, Employee Assistance Programme, and health resources.
- Perks: Discounts on high street brands, EV leasing, cycle to work scheme, and more.
- Development: Full induction, buddy system, and ongoing learning opportunities.
- Culture: A supportive, inclusive team that values your voice and ideas.
- Purpose: A chance to make a real difference in the lives of entrepreneurs and growing businesses.
Ready to Apply?
If this sounds like your kind of role, we’d love to hear from you. Click ‘Apply' to join us as our new Customer Experience Assistant. Got questions? Reach out - we’re happy to chat.
We’re Committed to Inclusion
We’re building a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences, and identities. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply - you might be just the person we’re looking for. We reserve the right to close the vacancy once we’ve received sufficient applications, so apply early to avoid disappointment.
Customer Experience Assistant in Stockport employer: Oxford Innovation Space
Contact Detail:
Oxford Innovation Space Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Assistant in Stockport
✨Tip Number 1
Get to know the company before your interview! Research Oxford Innovation Space and the Merseyway Innovation Centre. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think about how you'd handle different scenarios. Role-play with a friend or family member to build your confidence and ensure you can create that positive first impression.
✨Tip Number 3
Be ready to showcase your IT skills! Brush up on any software or systems mentioned in the job description. If you can demonstrate your ability to pick up new tech quickly, it’ll give you an edge over other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Experience Assistant in Stockport
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the role of Customer Experience Assistant. Highlight your relevant skills and experiences that match what we’re looking for, like your proactive attitude and strong IT skills.
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep it professional too. Use clear language and check for any typos or errors before hitting send. A polished application shows us you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Oxford Innovation Space
✨Know the Company
Before your interview, take some time to research Oxford Innovation Space and the Merseyway Innovation Centre. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Customer Experience Assistant, you'll be the face of the company. Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you welcomed visitors or handled difficult situations, and be ready to share these stories during the interview.
✨Demonstrate Proactivity
The job description highlights the need for a proactive attitude. Be prepared to discuss times when you've taken initiative in previous roles. Whether it was improving a process or helping a colleague, showing that you can think on your feet will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, upcoming projects, or how success is measured in the role. This shows that you're engaged and thinking about how you can contribute to the team.
