At a Glance
- Tasks: Lead AV support for exciting events and ensure everything runs smoothly.
- Company: Join Oxford Innovation Space, a hub for ambitious businesses and innovation.
- Benefits: Competitive salary, 25 days holiday, flexible benefits, and wellbeing support.
- Other info: Supportive culture with opportunities for personal and professional growth.
- Why this job: Be part of a vibrant team delivering impactful events in a dynamic environment.
- Qualifications: Experience with AV systems and strong customer service skills required.
At Oxford Innovation Space, we create and manage inspiring workspaces where ambitious businesses can thrive. With over 35 years of experience and a growing network of innovation centres across the UK and Ireland, we support more than 1,000 businesses across a wide range of sectors. Our centres are more than just buildings – they are collaborative communities where innovation happens.
We're now looking for an Event Venue Technician to join our team at The Catalyst in Newcastle, where you'll play a key role in delivering high-quality events and providing technical support in a vibrant, innovative environment. The Catalyst is a flagship innovation centre that brings together businesses, academia and the wider community. It's a fast-paced, collaborative space where no two days are the same, and where great events and seamless technology really make a difference.
What You'll Be Doing
- Deliver end-to-end AV and technical support for a range of events, including hybrid and high-profile events.
- Work closely with customers and speakers to plan requirements and ensure smooth delivery.
- Set up, test and operate AV equipment, including pre-event checks and practice sessions.
- Provide live troubleshooting and on-the-day support during events.
- Support event delivery, including room setups, logistics and front-of-house coordination.
- Maintain and proactively check AV systems to ensure reliability.
- Work with internal teams and partners to deliver a seamless customer experience.
What You'll Bring
- Strong experience working with AV systems, including conferencing and streaming platforms.
- Experience supporting events and delivering a high level of service to a range of stakeholders.
- A practical, hands-on approach with the ability to troubleshoot issues quickly and effectively.
- Strong organisational skills and the ability to manage competing priorities.
- Excellent communication and interpersonal skills.
- A positive, can-do attitude and willingness to support the wider team.
- A relevant technical qualification or equivalent experience in a similar environment.
Why You'll Love Working Here
- We offer more than just a job – we offer a supportive environment where you can develop your skills and be part of something meaningful.
- Salary: £29,000 to £31,000 per annum.
- Time off: 25 days' holiday bank holidays.
- Flexible benefits: Including options to tailor benefits to your needs.
- Wellbeing: Wellbeing days, Employee Assistance Programme, and health support.
- Perks: Discounts, cycle to work scheme, EV leasing and more.
- Development: Full induction, ongoing training and development opportunities.
- Culture: A supportive, collaborative team where your contribution matters.
- Purpose: A chance to support innovative businesses and deliver impactful events.
If this sounds like your kind of role, we'd love to hear from you. Click ‘Apply' to join us as our new Event Venue Technician. Got questions? Reach out - we're happy to chat.
We're Committed to Inclusion. We're building a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences, and identities. If you're excited about this role but don't meet every requirement, we still encourage you to apply - you might be just the person we're looking for. We reserve the right to close the vacancy once we've received sufficient applications, so apply early to avoid disappointment.
Event Venue Technician in Ponteland employer: Oxford Innovation Space
At Oxford Innovation Space, we pride ourselves on fostering a dynamic and supportive work environment where our employees can thrive. As an Event Venue Technician at The Catalyst in Newcastle, you'll be part of a collaborative community that values innovation and creativity, with ample opportunities for professional growth and development. Enjoy a competitive salary, flexible benefits, and a culture that prioritises wellbeing and inclusivity, making it an excellent place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Event Venue Technician in Ponteland
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with The Catalyst and its AV systems before your interview. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your troubleshooting skills! Think of common tech issues that might arise during events and how you'd solve them. Being prepared will impress the hiring team and show your proactive approach.
✨Tip Number 3
Network with current employees or past technicians if you can. They can provide insider tips on what it’s like working at The Catalyst and what the team values most in a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our collaborative community.
We think you need these skills to ace Event Venue Technician in Ponteland
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight the skills and experience that match the Event Venue Technician role. We want to see how your background aligns with what we’re looking for!
Show Off Your Technical Skills:Since this role is all about AV and technical support, don’t hold back on showcasing your experience with AV systems and event support. We love seeing practical examples of how you've tackled challenges in the past.
Be Personable:Remember, communication is key! Use your application to demonstrate your customer-focused attitude and interpersonal skills. We’re looking for someone who can connect with our clients and make their events unforgettable.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen to be part of our team at The Catalyst!
How to prepare for a job interview at Oxford Innovation Space
✨Know Your AV Stuff
Make sure you brush up on your knowledge of AV systems and technical support. Familiarise yourself with common equipment and troubleshooting techniques, as you'll likely be asked about your experience with these during the interview.
✨Show Off Your Customer Service Skills
Since this role involves working closely with customers and speakers, be prepared to discuss how you've provided excellent service in past roles. Share specific examples where you went above and beyond to ensure a smooth event experience.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with technical issues during an event. Think through your problem-solving process and be ready to explain how you'd handle various challenges on the day.
✨Demonstrate Your Team Spirit
This role is all about collaboration, so highlight your ability to work well within a team. Share experiences where you supported colleagues or contributed to a group effort, showing that you're a proactive team player.
