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For Companies At a Glance
- Tasks: Manage visitor interactions and support a vibrant community at an innovation hub.
- Company: Leading innovation hub in the UK with a supportive team culture.
- Benefits: £26,227.50 salary, 25 days holiday, and flexible perks.
- Why this job: Join a dynamic team and enhance customer experiences in an exciting environment.
- Qualifications: Excellent customer service skills and strong IT capabilities.
The predicted salary is between 15736 - 19718 £ per year.
A leading innovation hub in the UK is looking for a Customer Experience Assistant to manage visitor interactions and support a vibrant community. The ideal candidate should have excellent customer service skills and a proactive attitude, alongside strong IT capabilities.
This role offers a salary of £26,227.50 per annum, plus benefits including:
- 25 days holiday
- Flexible perks
- A supportive team culture
Customer Experience & Events Assistant employer: Oxford Innovation Space
Contact Detail:
Oxford Innovation Space Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Events Assistant
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their vibrant community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult situations or enhance visitor interactions. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Network like a pro! Attend events related to customer experience and innovation. Connecting with people in the industry can open doors and give you insider tips on landing that Customer Experience & Events Assistant role.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our supportive team culture.
We think you need these skills to ace Customer Experience & Events Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond to create positive experiences for others.
Be Proactive in Your Approach: Demonstrate your proactive attitude in your application. Share examples of how you've taken initiative in past roles or projects, as this is key for the Customer Experience & Events Assistant position.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Use keywords from the listing to show that you understand what we're looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Oxford Innovation Space
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled difficult situations or gone above and beyond for a customer. This role is all about managing visitor interactions, so showing that you can keep a cool head and provide excellent service will impress them.
✨Show Off Your Proactive Attitude
Prepare to discuss times when you've taken initiative in previous roles. Whether it’s suggesting improvements or taking charge of a project, demonstrating your proactive nature will resonate well with the hiring team. They’re looking for someone who doesn’t just wait for tasks but actively seeks out ways to enhance the experience.
✨Familiarise Yourself with IT Tools
Since strong IT capabilities are key for this position, make sure you’re comfortable with common software and tools used in customer experience roles. If you know any specific platforms they use, mention your experience with them. This shows you’re ready to hit the ground running!
✨Emphasise Team Culture Fit
Research the company culture and be prepared to discuss how you align with their values. Share examples of how you’ve contributed to a positive team environment in the past. A supportive team culture is important to them, so showing that you can be a great team player will definitely work in your favour.
