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For Companies At a Glance
- Tasks: Manage admin tasks, schedule appointments, and maintain records in a busy healthcare environment.
- Company: Join Oxford Health, a leading provider of mental health and social care across multiple regions.
- Benefits: Enjoy 27 days annual leave, NHS discounts, career progression, and a supportive work culture.
- Why this job: Be part of a dedicated team making a real difference in people's lives while developing your skills.
- Qualifications: GCSE English and Maths required; 2 years admin experience in an NHS setting preferred.
- Other info: Flexible working and opportunities for training and personal development await you!
The predicted salary is between 22700 - 30000 £ per year.
Job overview
Are you looking for a challenging and rewarding role where you will be part of a busy and supportive team? Or looking for a step up in your admin duties?
The Bucks Psychological Therapies service is looking for a Team Administrator to join their growing service. Our administrators are a vital part of our team and, without them, we couldn’t provide high quality care to the large number of clients across the county.
If you have good keyboard, administration and computer skills, along with an excellent telephone manner, and enjoy liaising between team members and clients in a busy environment, then this is the opportunity for you.
As a valued team member, we will support you to develop your skills and knowledge and there will be opportunities for you to attend regular training as well as your yearly personal development review.
If you enjoy working in a fast-paced environment, have a flexible approach and the ability to adapt to changing priorities, then this could be the role for you!
Main duties of the job
- Manage day-to-day admin tasks including mail handling, typing, filing, meeting arrangements, and maintaining office supplies.
- Administer clinic systems for assessments and treatments, act as referrals secretary, and maintain professional contact with service users and referrers.
- Schedule clinicians’ appointments, handle confidential calls and complaints, and redirect queries appropriately.
- Maintain accurate databases and electronic records, support audits and training, and generate reports as needed.
- Attend meetings, assist with service-wide tasks (e.g. waiting lists, CPD tracking), and provide admin guidance to the Psychological Therapies team.
The ability to travel independently between sites within the Trust is essential for this role.
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Person specification
Knowledge
Essential criteria
- Excellent working knowledge of Microsoft programs, particularly Excel, Word and Outlook
Desirable criteria
- Working knowledge of RIO or similar patient database
Qualifications
Essential criteria
- GCSE English and Maths (minimum Grade C or equivalent)
Desirable criteria
- Recognised secretarial qualification (eg RSA or equivalent)
Experience
Essential criteria
- 2 years administration experience or secretarial experience in an NHS setting
- Experience of working with confidential documents
Desirable criteria
- Other admin or secretarial experience
Personal Qualities
Essential criteria
- Excellent communication and organisational skills
- Ability to work effectively in a busy environment
- Excellent communication and organisational skills
Documents to Download
B4 JD (PDF, 304.6KB)
B4 PS (PDF, 296.6KB)
Guidance Notes for Candidates Applying for a job at OHFT (PDF, 424.6KB)
Recruiter Contact Details
Name: Jacqueline Henley
Title: Centre Coordination Manager
Email: jacqueline.henley@oxfordhealth.nhs.uk
Telephone: 07734 540826
#J-18808-Ljbffr
Team Administrator - Psychological Therapies NEW Aylesbury Posted yesterday £27,485 - £30,162 p[...] employer: Oxford Health
Contact Detail:
Oxford Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator - Psychological Therapies NEW Aylesbury Posted yesterday £27,485 - £30,162 p[...]
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, particularly Microsoft Excel, Word, and Outlook. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in managing confidential documents and handling sensitive information. Prepare examples of how you've successfully navigated similar situations in previous roles, as this is crucial for the Team Administrator position.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule or plan for managing multiple tasks simultaneously. This will demonstrate your ability to thrive in a busy environment, which is essential for this role.
✨Tip Number 4
Research the Bucks Psychological Therapies service and understand their values and mission. Being able to articulate how your personal values align with theirs during the interview can make a strong impression.
We think you need these skills to ace Team Administrator - Psychological Therapies NEW Aylesbury Posted yesterday £27,485 - £30,162 p[...]
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure your supporting statement is specifically tailored to the Team Administrator role. Address the essential and desirable criteria mentioned in the job description, highlighting your relevant experience and skills.
Highlight Relevant Experience: Emphasise your administration experience, particularly in an NHS setting. Mention any specific tasks you've handled that align with the duties listed, such as managing databases or handling confidential documents.
Showcase Your Skills: Clearly demonstrate your proficiency in Microsoft programs like Excel, Word, and Outlook. If you have experience with patient databases like RIO, be sure to mention it as well.
Communicate Effectively: Use clear and concise language throughout your application. Good communication skills are essential for this role, so ensure your writing reflects your ability to convey information effectively.
How to prepare for a job interview at Oxford Health
✨Showcase Your Admin Skills
Make sure to highlight your previous administration experience, especially in an NHS setting. Be prepared to discuss specific tasks you've handled, such as managing databases or scheduling appointments, as these are crucial for the role.
✨Demonstrate Communication Skills
Since the role requires excellent communication, practice articulating your thoughts clearly. You might be asked about how you handle confidential calls or complaints, so have examples ready that showcase your professionalism and tact.
✨Familiarise Yourself with Relevant Software
Brush up on your knowledge of Microsoft programs, particularly Excel, Word, and Outlook. If you have experience with patient databases like RIO, mention it, as this could set you apart from other candidates.
✨Tailor Your Supporting Statement
Before the interview, ensure your supporting statement is tailored to the job description. Address the essential criteria directly and provide examples of how your skills and experiences align with what the team is looking for.
