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For Companies At a Glance
- Tasks: Assist in clinic operations and provide excellent patient support.
- Company: Join the caring team at Oxford Health NHS Foundation Trust.
- Benefits: Enjoy 27 days annual leave, NHS discounts, and career progression opportunities.
- Why this job: Make a difference in patients' lives while developing your skills in healthcare.
- Qualifications: 5 GCSEs including English and Maths; customer service experience preferred.
- Other info: Flexible working environment with in-service training provided.
The predicted salary is between 24937 - 26598 £ per year.
Job overview
Are you an organised administrator with great people skills looking for a full time opportunity?
The Podiatry Department is responsible for treating foot problems and promoting foot health. We require an enthusiastic and friendly Clinic Assistant/administrator to work with podiatrists in our community clinics in Oxford and Bicester.
One role will be based at our Raglan House site in Oxford, and the other will be based across our Murray House Jordan Hill, and the Julier Centre, Bicester.
The successful candidates will need to work on their own initiative and as part of a small team, be flexible, have a caring attitude and maintain confidentiality at all times. Excellent organisational skills are essential and experience of working with the elderly and in an NHS setting would be an advantage.
Main duties of the job
Responsibilities are primarily administrative and include receptionist work – arranging patient appointments, dealing with telephone and postal enquiries, ordering supplies as well as generally assisting patients attending for treatment and preparing the room and equipment used by the podiatrist. Applicants must be IT literate. Assistance within the clinic/surgery setting will be required, including assisting the podiatrist at nail surgery sessions. Full in-service training will be given for this post.
Working for our organisation
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible.
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
On occasion we may require the post holder to work at clinics and attend meetings or training across the wider county of Oxfordshire.
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Person specification
Qualifications
Essential criteria
- Good standard of general education to include 5 GCSE (or equivalent) including English and Mathematics
Knowledge and Experience
Essential criteria
- Experience of using Microsoft Office
- Experience of office / administration work including knowledge of Data Protection and confidentiality
- Customer service experience
Desirable criteria
- Experience of using EMIS
- Previous NHS experience
Technical Expertise/ Competence
Essential criteria
- Excellent communication skills, both written and verbal
- Attention to detail – eg. meticulous when checking information is correct
Documents to Download
JD & PS (PDF, 211.2KB)
Guidance Notes for Candidates Applying for a job at OHFT (PDF, 424.6KB)
Recruiter Contact Details
Name: Tracy Pittuck
Title: Lead Clinic Assistant
Email: Tracy.Pittuck@oxfordhealth.nhs.uk
Telephone: 01865 902016
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Podiatry Administrator/Clinic Assistant NEW Oxford Posted yesterday £24,937 - £26,598 Per annum[...] employer: Oxford Health
Contact Detail:
Oxford Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Podiatry Administrator/Clinic Assistant NEW Oxford Posted yesterday £24,937 - £26,598 Per annum[...]
✨Tip Number 1
Get to know the company! Research Oxford Health NHS Foundation Trust and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to administration and patient care. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Oxford Health. Don’t miss out on this opportunity!
We think you need these skills to ace Podiatry Administrator/Clinic Assistant NEW Oxford Posted yesterday £24,937 - £26,598 Per annum[...]
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your skills and experiences match the job description. We want to see how you fit into our team, so be specific about your relevant experience!
Show Off Your Organisational Skills: Since this role is all about organisation, don’t forget to showcase your ability to manage tasks effectively. Mention any previous roles where you had to juggle multiple responsibilities or keep things running smoothly.
Highlight Your People Skills: As a Clinic Assistant, you'll be interacting with patients regularly. Share examples of how you've provided excellent customer service or worked well in a team. We love seeing candidates who can connect with others!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets to us quickly and efficiently!
How to prepare for a job interview at Oxford Health
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Podiatry Administrator/Clinic Assistant. Familiarise yourself with the tasks mentioned in the job description, like arranging patient appointments and assisting podiatrists. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this role involves working closely with patients and healthcare professionals, be prepared to discuss your customer service experience. Think of examples where you've successfully communicated or resolved issues, especially in a healthcare setting. This will highlight your ability to maintain a caring attitude and work well in a team.
✨Demonstrate Your Organisational Skills
As an administrator, excellent organisational skills are crucial. Be ready to share specific instances where you've managed multiple tasks effectively. You could mention how you prioritised appointments or handled administrative duties in a busy environment, showcasing your ability to work on your own initiative.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the clinic's approach to patient care. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
