At a Glance
- Tasks: Join a supportive team as a part-time administrator, helping clients with mental health services.
- Company: Buckinghamshire Talking Therapies, part of Oxford Health NHS Foundation Trust.
- Benefits: 27 days annual leave, NHS discounts, career progression, and employee support programmes.
- Why this job: Make a real difference in people's lives while developing your skills in a fast-paced environment.
- Qualifications: A Level or NVQ III standard, with strong admin and communication skills.
- Other info: Flexible working options and a focus on staff wellbeing.
The predicted salary is between 24937 - 26598 £ per year.
Job overview
Are you looking for a challenging and rewarding role where you will be part of a busy and supportive team?
We\’re recruiting a part-time administrator to join Buckinghamshire Talking Therapies. The role is part-time working 18.75 hours/2.3 days per week.
A team that puts staff wellbeing and patient care at the heart of everything they do? If so, the Buckinghamshire Talking Therapies for anxiety and depression service has a great opportunity for you!
Want to know what it’s like to work for Buckinghamshire Talking Therapies? Open the What it’s like to work for Buckinghamshire Talking Therapies pdf to see what our team members have to say!
Main duties of the job
Our administrators are a vital part of our team, with a large number of clients across the county we literally couldn’t provide high quality care without them; and that’s where you come in. If you have good keyboard, administration and computer skills along with a good telephone manner and enjoy liaising between team members and clients in a busy environment, then this is the opportunity for you.
As a valued team member we will support you to develop your skills and knowledge, there will be opportunities for you to obtain further qualifications as well as your yearly appraisal review.
If you enjoy working in a fast paced environment, have a flexible approach and the ability to adapt to changing priorities, this role is an excellent opportunity to develop your skills within a fast moving and supportive environment.
Working for our organisation
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:“Outstanding care delivered by an outstanding team”
Our values are:“Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
We are a nationally recognized, high-performing, and innovative service. Visit our website (oxfordhealth.nhs.uk/bucks-talking-therapies/) to find out how we support over 12,000 adults to manage their common mental health difficulties.
Staff wellbeing is a top priority – We have a very active, award winning, in- service wellbeing team and take a pride in our supportive, collaborative, and productive culture.
The Trust hosts the Oxford Institute of Clinical Psychology Training and Research and the Oxford Cognitive Therapy Centre. Buckinghamshire Talking Therapies is actively involved in research, and the service benefits from being a member of the Oxford Academic Health Science Network – Anxiety and Depression Network led by Professor David Clark.
There may be opportunities for flexible or hybrid working if appropriate, and this would be subject to service need.
Buckinghamshire Talking Therapies have bases located within Aylesbury and High Wycombe, and we use additional clinic space around the county. Ability and willingness to travel for work purposes is essential.
We expect our staff to share and demonstrate our values and be caring, safe and excellent in everything we do, constantly striving to improve the quality of care we provide and the experience that patients can expect.
For further information, please read the attached Job Description and Person Specification.
Person specification
Essential criteria
- A Level/ relevant NVQ III standard or equivalent/previous experience in an Administration Assistant role.
- Ability to “type and talk” in order to take referral information and process referrals accurately and efficiently.
- Proven experience of working in an administrative role.
- Ability to deal with the public in a polite and effective manner.
- Experience of using Office computer programs including Excel, Word and Outlook.
- Ability to communicate with all levels of staff in a confident and effective way.
- Ability to produce good quality emails and letters.
- Organisational skills/managing diary systems and tracking information.
- Desire to attend courses relating to role as appropriate.
Skills
- Able to work as part of a team; Excellent telephone manner; Professional approach.
Desirable criteria
- Working knowledge of email systems, RIO and PCMIS
- Data analysis and interpretation skills
- Experience of working in a healthcare environment
Documents to Download
JD/PS (DOCX, 81.8KB)
Working for BTT (PDF, 365.5KB)
Recruiter Contact Details
Name: Kathryn Nunn
Title: Administration Manager
Email: kathryn.nunn@oxfordhealth.nhs.uk
Telephone: 07500 940279
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Administrator - Bucks Talking Therapies NEW High Wycombe Posted today £24,937 - £26,598 Per ann[...] employer: Oxford Health
Contact Detail:
Oxford Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Bucks Talking Therapies NEW High Wycombe Posted today £24,937 - £26,598 Per ann[...]
✨Tip Number 1
Network like a pro! Reach out to current or former employees of Buckinghamshire Talking Therapies on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the role and be ready to share examples of your experience in administration.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the team, let them know why you’re excited about working in a supportive environment like theirs. Passion goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Administrator - Bucks Talking Therapies NEW High Wycombe Posted today £24,937 - £26,598 Per ann[...]
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administrator role. Highlight your relevant experience in administration and any skills that match the job description, like your ability to communicate effectively and manage diaries.
Show Your Passion: Let us know why you’re excited about working with Buckinghamshire Talking Therapies. Mention your interest in mental health and how you can contribute to our supportive team environment.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know who you are!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us and the role.
How to prepare for a job interview at Oxford Health
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially those related to administration and communication. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Soft Skills
As an administrator, your ability to communicate effectively and work as part of a team is crucial. Prepare examples from your past experiences that demonstrate your excellent telephone manner and your ability to liaise with both clients and colleagues. This will highlight your fit for their supportive team environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team culture, opportunities for professional development, or how they support staff wellbeing. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Practice Your Typing and Talking Skills
Since the role requires you to 'type and talk', practice this skill before your interview. You could simulate taking notes while discussing a topic with a friend. This will not only boost your confidence but also demonstrate your readiness for the demands of the job.