At a Glance
- Tasks: Manage the Professional Shop and deliver an outstanding retail experience.
- Company: Join JoePepGolf, a growing business at Oxford Golf Club.
- Benefits: Competitive salary, commission bonuses, and 28 days paid leave.
- Other info: Full training provided; golf experience not essential.
- Why this job: Be part of a dynamic team and enhance your retail management skills.
- Qualifications: Retail management experience and excellent customer service skills.
The predicted salary is between 26500 - 30000 £ per year.
Employer: Joe Pep Golf (Owned by Head Professional Joe Pepperell)
Joe Pep Golf, the business operated by Head Professional Joe Pepperell at Oxford Golf Club, is looking for an enthusiastic and organised Retail Manager to oversee the day-to-day operation of our busy Professional Shop.
This is an exciting opportunity to join a growing business within a well-established golf club.
While experience within the golf industry is desirable, it is not essential—we’re looking for someone with strong retail management skills, excellent customer service, and a proactive approach.
The Role
As Retail Manager, you will be responsible for ensuring the Professional Shop operates efficiently while delivering an outstanding retail experience for members and visitors alike.
Working closely with Head Professional Joe Pepperell, you’ll help drive retail performance, maintain exceptional shop standards, and support the wider business.
Key Responsibilities
- Manage the day-to-day running of the Professional Shop.
- Oversee stock control and inventory management.
- Work alongside the Head Professional to place orders and manage stock within agreed budgets.
- Create attractive and effective product displays to maximise sales and present merchandise to the highest standard.
- Process customer orders efficiently.
- Receive full training from Foremost Golf representatives on the Foremost ordering and retail management system.
- Manage tee time and group bookings using the BRS booking system.
- Deliver exceptional customer service with a professional, welcoming manner at all times.
- Support the continued growth and success of the wider Joe Pep Golf business.
About You
- Previous retail management or supervisory experience.
- Excellent organisational and communication skills.
- Strong attention to detail and pride in maintaining high retail standards.
- A good commercial awareness and ability to work within budgets.
- Confidence using computer-based retail and booking systems.
- Experience with BRS is advantageous but not essential.
- Golf industry experience is desirable but not essential, as full training will be provided.
- Salary & Benefits
- £26,500–£30,000 per annum, depending on experience.
- Average of 40 hours per week across the year.
- Weekend and Bank Holiday working required as part of the role.
- 28 days paid annual leave.
- Commission bonus opportunities across the wider Joe Pep Golf business.
- Ongoing training and development, including Foremost Golf retail systems training.
- Opportunity to work within a progressive and ambitious golf retail business.
- #J-18808-Ljbffr
Retail Manager in Oxford employer: Oxford Golf Club
JoePepGolf offers a vibrant work environment at the prestigious Oxford Golf Club, where you can thrive as a Retail Manager. With competitive salaries, generous annual leave, and ongoing training opportunities, we prioritise employee growth and development while fostering a culture of teamwork and exceptional customer service. Join us to be part of a dynamic and ambitious golf retail business that values your contributions and supports your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Manager in Oxford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Oxford Golf Club, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Oxford Golf Club!
We think you need these skills to ace Retail Manager in Oxford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Oxford Golf Club, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Oxford Golf Club and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Oxford Golf Club that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Oxford Golf Club
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
