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For Companies At a Glance
- Tasks: Support field operations, manage customer technical support, and oversee product installations globally.
- Company: Join Oxford Flow, a cutting-edge engineering firm revolutionizing flow control technology since 2015.
- Benefits: Enjoy flexible work hours, hybrid working options, private medical insurance, and generous holiday leave.
- Why this job: Be part of an innovative team tackling global emissions challenges while gaining hands-on experience.
- Qualifications: Experience with valves in gas networks or oil & gas; mechanical engineering background preferred.
- Other info: Opportunity for travel and professional growth in a dynamic, supportive environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Job Description
Field Engineer
Operations Department
Based at our production facility in Witney from Spring 2025 noting that our current work from home policy allows for up to two days working from home.
The Business
Oxford Flow was founded in 2015 as a spin-out from The University of Oxford and produces some of the most precise and accurate flow control valves in the world. We are an engineering led technology company which has revolutionized valve design with our range of Zero emissions control valves and regulators; these products will transform global fugitive emissions in industries such as oil & gas, gas transmission & distribution, and other process industries.
The addressable market for Oxford Flow’s innovative technology is a £5bn sector of the global £70bn valve and actuator market.
The company has recently secured ÂŁ20m investment from two major strategic organisations to accelerate its growth plans and we are seeking talented individuals to be part of the exciting journey to follow.
The Role
Reporting to the Chief Operating Officer, we are seeking a Field Engineer to support the field operations.
Given the nature of our business, the ideal candidate will have control valve or pressure regulator experience in Oil & Gas or Gas Distribution & Transmission networks.
This is a global role that will require flexibility to travel regularly and often at short notice, therefore we are looking for a highly engaged, flexible and enthusiastic person to be an ambassador for Oxford Flow both in the office and with our customers in the field. This is both a “hands-on” and office-based role, with some time being spent in the workshop assessing clients’ technical issues.
Responsibilities
- Ensure adherence to company HSE processes and procedures, including maintaining appropriate training and certification
- Manage a 24/7 phone service for customer technical support
- Manage the installation, commissioning, and maintenance of Oxford Flow products globally
- Be the first point of contact for customer support queries and provide after-sales technical support to customers
- Prepare and deliver successful structured field trials of Oxford Flow products
- Train distributors and customers in the operation and maintenance of products
- Monitoring of field trial data and report writing
- Uphold high standards of health and safety in the field and elsewhere
- Take ownership and investigate root causes of in field failures and technical issues, including reporting
Required Skills and Experience
- Experience with valves/regulators in Gas Networks, Oil & Gas or Process Industries
- Mechanical Engineering qualification or demonstrable industry experience
- Highly technically competent to facilitate the installation, commissioning, and maintenance of Oxford Flow products globally
- Excellent interpersonal skills with the ability to understand clients’ technical issues and troubleshoot
- Technical Report writing and data analysis capability
- Clear communication skills and patience to train customers to a high standard that they feel comfortable using Oxford Flow products
- Experience with CAD and P&ID would be beneficial
- Experience using SCADA systems, PLCs, RTUs, and Remote I/O would be beneficial
What we offer
Some of the benefits we include are:
- Bupa Private Medical Insurance
- Employee Assistance Programme (EAP)
- Bupa Cash Plan
- Flu Jabs
- Flexible work hours
- Hybrid working with up to two days working from home
- 7% matched pension contribution
- 25 days holiday in addition to public holidays
- An additional day of leave for your birthday
- Death in Service
- Up to two days paid volunteering per year
At Oxford Flow, we offer a hybrid model for most of our roles where possible, including a mix of remote and in-office working, and flexible start and finish times.
We are an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
To apply, please submit your CV, your salary expectations, and inform us of your notice period.
Please note – We do not accept unsolicited CVs or resumes from recruitment agencies unless we have already established an engagement for a particular role. Please refrain from sending CVs without prior agreement.
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Field Engineer employer: Oxford Flow
Contact Detail:
Oxford Flow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer
✨Tip Number 1
Familiarize yourself with Oxford Flow's innovative products and their applications in the oil & gas and gas distribution sectors. Understanding the specific technologies and how they impact the industry will help you stand out during interviews.
✨Tip Number 2
Highlight your hands-on experience with valves and pressure regulators, especially in field operations. Be prepared to discuss specific examples of how you've successfully managed installations or troubleshooting in similar environments.
✨Tip Number 3
Since this role requires excellent interpersonal skills, practice articulating your approach to customer support and training. Think of scenarios where you've effectively communicated technical information to non-technical clients.
✨Tip Number 4
Be ready to demonstrate your flexibility and willingness to travel. Share past experiences where you've adapted to changing schedules or worked under pressure, as this will resonate well with the company's dynamic environment.
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with valves and regulators in Gas Networks or Oil & Gas. Emphasize any technical skills that align with the job description, such as installation, commissioning, and maintenance of similar products.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to troubleshoot technical issues and provide excellent customer support, as these are key aspects of the Field Engineer position.
Highlight Technical Competence: Clearly outline your mechanical engineering qualifications or relevant industry experience. Include any familiarity with CAD, P&ID, SCADA systems, PLCs, and RTUs, as these skills will strengthen your application.
Communicate Your Flexibility: Since the role requires regular travel and flexibility, make sure to mention your willingness to travel and adapt to changing schedules. This shows that you understand the demands of the position and are ready to meet them.
How to prepare for a job interview at Oxford Flow
✨Show Your Technical Expertise
Be prepared to discuss your experience with valves and pressure regulators in detail. Highlight specific projects or challenges you've faced in the Oil & Gas or Gas Distribution sectors, and how you overcame them.
✨Demonstrate Flexibility and Engagement
Since this role requires travel and adaptability, share examples of how you've successfully managed changing schedules or unexpected challenges in previous positions. Show that you're enthusiastic about being an ambassador for the company.
✨Prepare for Customer Interaction Scenarios
Think of potential customer support scenarios you might encounter and how you would handle them. Emphasize your interpersonal skills and patience when training clients on technical issues.
✨Highlight Your Problem-Solving Skills
Discuss your approach to troubleshooting and investigating root causes of technical issues. Provide examples of how you've used data analysis and technical report writing to resolve problems effectively.
