At a Glance
- Tasks: Optimise and evolve the Salesforce platform for a global team, enhancing usability and data governance.
- Company: Join Oxford Economics, a leading global economic forecasting and consulting firm.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic, agile environment with a focus on continuous improvement and collaboration.
- Why this job: Make a real impact by improving Salesforce for diverse teams and clients.
- Qualifications: Salesforce certification and experience in data management and user support.
The predicted salary is between 45000 - 55000 £ per year.
Salesforce Administrator (Contractor) - Remote, UK
Department
Employment Type
Full Time
Location
- Remote, UK
- Description
Oxford Economics, a leading global economic forecasting and consulting firm, is seeking a skilled Salesforce Administrator to join our team.
As Salesforce Administrator, you will work as an integral member of the Salesforce team, focused on enabling the global implementation, ongoing development and adoption of Salesforce.
This role will focus on optimising and evolving our Salesforce platform within a rapidly growing subscription and consultancy environment.
The successful candidate will play a key role in improving platform usability, strengthening data governance, and ensuring Salesforce effectively supports commercial teams operating across shared client and prospect bases.
The role requires someone comfortable working in complex, multi-team environments, balancing governance with usability, and improving platform structure to support scalable growth.
Key Responsibilities
- Evaluate and optimise the system to support diverse use cases across a global team with a shared client base, ensuring visibility, accuracy and strong governance.
- Develop workflows to enhance the trial process, reducing friction for clients while maintaining key data points.
- Streamline processes and reduce clutter on core page layouts to improve the end-user experience.
- Liaise with the Product team to design and create product bundles with the associated configurations.
- Conduct proactive data quality management activities, including developing and maintaining data definitions and standards.
- Develop user-friendly error handling for system automations to support a self-service environment.
- Provide first-line support for system integrations such as Zoom Info and Linked In Sales Navigator.
- Create and maintain users, fields, objects, validation rules, workflow rules, Process Builder configurations, approval processes, Salesforce reports and dashboards.
- Support lead generation and routing activities, enabling efficient assignment.
- Perform diagnostic analysis to understand how users engage with the system and improve platform adoption and staff onboarding.
- Proactively monitor, troubleshoot and resolve background technical issues.
- Work closely with Sales and Marketing users to understand their diverse needs, identify automation opportunities, provide regular updates on new features, and introduce or demonstrate how these can be adopted.
- Key Working Relationships
Internal
- Deputy CIO / Head of IT Product Delivery
- Marketing / Business Development
- Salesforce Steering group
External
- Salesforce & other vendors
Skills, Knowledge & Expertise
- Required
- Salesforce certified, for example, Salesforce Certified Administrator ADM201, Platform App Builder, Business Concepts CPQ, Declarative Tools, Platform App Builder Certification
- Experience using formula fields to derive/infer data and understands how to use lookup fields to associate records (skilled in relational data modelling)
- Confident making design decisions, for example creating new fields/relationships vs inferring data in a report
- Dataloader/Workbench experience, data migration experience, understanding of reporting across systems (using ID’s/names to find data in multiple databases) i. e.
- Salesforce and SAP, duplication rules/best practices
- Intermediate knowledge of Excel for data relationship matching, transformation and accurate import.
- Data access/security/sharing – understands use of profiles, roles and organisation wide defaults
- Skilled in exploring, interpreting and explaining user-data related issues to key business stakeholders and communicate impact to business process
- Demonstrable skills on Salesforce automation/declarative development e. g. Workflows / Process Builder / Flows
- Understanding of Salesforce development principles and best practices: Single trigger/process per object, process data in bulk where possible, use of logs to diagnose errors
- Experienced with advanced troubleshooting and support (Flows, Process Builder, User Trace Logs)
- Strong experience with reports and dashboards
- Experience using Salesforce deployment best practices to test/release features
- Desired
- Experience using Visualforce to develop customised interfaces to support user workflows
- Experience with the administration of Sales automation and third party prospecting tools
- Experience delivering Salesforce CPQ applications, including product rules, price rules, and dynamic options
- Knowledge of how wider organisation’s data and system landscape contributes to business processes decisions and overall technology architecture
- Knowledge of Agentforce
- Eager to pick up new tools and do the necessary research to master them.
- Enjoys working in an agile team where things move quickly and priorities shift frequently
- A natural communicator who knows how to translate between business requests and Salesforce technical requirements
- Actively participate in continuous improvement of the team’s processes by proactively sharing knowledge, demonstrating success and day-to-day mentoring of others
- Equal Employment Opportunity (EEO)
Oxford Economics is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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Salesforce Administrator (Contractor) - Remote, UK in Oxford employer: Oxford Economics
Oxford Economics is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee growth, we provide comprehensive benefits including private healthcare and flexible working arrangements, ensuring our team members thrive both personally and professionally. Join us to be part of a forward-thinking company that values diversity and fosters meaningful relationships with clients across the EMEA region.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator (Contractor) - Remote, UK in Oxford
✨Join Local Tech Meetups
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✨Contribute to Open Source Projects
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✨Tap into Online Developer Communities
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We think you need these skills to ace Salesforce Administrator (Contractor) - Remote, UK in Oxford
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Oxford Economics.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Oxford Economics and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Oxford Economics
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Oxford Economics uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
