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- Tasks: Enhance client engagement and support for institutional clients in London.
- Company: Leading global macroeconomic research provider with a focus on client success.
- Benefits: Full-time position with a dedicated team and opportunities for growth.
- Why this job: Build long-term relationships and maximise client satisfaction using CRM tools.
- Qualifications: Bachelor’s degree and 2+ years in client success or account management.
- Other info: Ideal for those passionate about the financial sector and client relations.
The predicted salary is between 36000 - 60000 £ per year.
A leading global macroeconomic research provider is looking for an Account Manager to enhance client engagement and support for institutional clients in London, UK. The role focuses on building long-term relationships, guiding onboarding, and maximizing client satisfaction using CRM tools such as Salesforce.
Candidates should have a Bachelor’s degree and 2+ years of experience in client success or account management, ideally within the financial sector. This is a full-time position offering the chance to work with a dedicated team.
Institutional Client Success & Onboarding Manager employer: Oxford Economics
Contact Detail:
Oxford Economics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Institutional Client Success & Onboarding Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial sector and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their needs and how you can enhance client engagement. This will show that you're not just another candidate, but someone who genuinely cares about their success.
✨Tip Number 3
Show off your CRM skills! If you've got experience with Salesforce or similar tools, make sure to highlight that in conversations. Being able to demonstrate your proficiency can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Institutional Client Success & Onboarding Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Institutional Client Success & Onboarding Manager. Highlight your experience in client success or account management, especially if it's in the financial sector. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about client engagement and how you can enhance our clients' experiences. Be sure to mention any relevant CRM tools you've used, like Salesforce, to show you're ready to hit the ground running.
Showcase Your Relationship-Building Skills: In this role, building long-term relationships is key. Use your application to demonstrate your ability to connect with clients and provide exceptional support. Share specific examples of how you've successfully managed client relationships in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our dedicated team!
How to prepare for a job interview at Oxford Economics
✨Know Your Client Success Basics
Make sure you brush up on the fundamentals of client success and account management. Understand how to build long-term relationships and what strategies work best in enhancing client engagement, especially in the financial sector.
✨Familiarise Yourself with CRM Tools
Since the role involves using CRM tools like Salesforce, it’s crucial to demonstrate your proficiency with these platforms. If you have experience, be ready to share specific examples of how you've used them to improve client satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging client situations. Prepare some real-life examples where you successfully navigated onboarding or resolved client issues to showcase your expertise.
✨Show Enthusiasm for the Role
Let your passion for client success shine through during the interview. Research the company’s values and mission, and express how your goals align with theirs. A genuine interest can set you apart from other candidates.
