Oxford Economics (OE) is seeking a Customer Success Executive to support Financial Services clients across the EMEA region from London, UK. You will manage the post-sale journey, onboard clients, deliver regular training, improve user experience, and help customers realise value from OE’s services while driving retention and renewal outcomes.
You will own the customer lifecycle, monitor engagement, identify renewal risks and growth opportunities, and collaborate with cross-functional teams
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EMEA Financial Services Customer Success Lead employer: Oxford Economics
Oxford Economics is an exceptional employer, offering a dynamic hybrid workplace in London that fosters innovation and collaboration. With a strong emphasis on employee growth, you will have access to cutting-edge projects in location intelligence, alongside opportunities for professional development and a supportive work culture that values diverse perspectives. Join us to make a meaningful impact in the field of economic analysis while enjoying the unique advantages of working in one of the world's most vibrant cities.
