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- Tasks: Own and maintain product knowledge, ensuring accuracy and consistency across all materials.
- Company: Join a fast-growing FinTech company revolutionising data insights for investors.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Be at the heart of product operations and make a real impact on our success.
- Qualifications: Detail-oriented, coachable, with strong communication skills and a passion for learning.
- Other info: Dynamic team environment with excellent career advancement opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Oxford Data Plan is a fast-growing FinTech company providing alternative data and KPI tracking for 200+ listed companies worldwide. We help fundamental investors make better decisions with proprietary data insights. Founded in 2022, we have grown to over 70 people and are backed by leading investors.
We’re looking for a Junior Product Associate to join Oxford DataPlan's (ODP) Product & Operations team. This role is ideal for someone who is highly coachable, detail-oriented, and eager to become deeply embedded in how our products, documentation, and internal platforms work.
You will own the day-to-day operational backbone of product knowledge at ODP — ensuring our internal knowledge base, product collateral, and sales enablement materials are accurate, consistent, and always up to date. Rather than directly answering product questions, you will own the process and SLA for how product and revenue questions are handled, ensuring timely, high-quality responses through the right channels and contributors.
This role sits at the intersection of product operations, sales enablement, and internal tooling, and is critical to maintaining internal alignment, credibility with customers, and a smooth flow of information across teams.
Key Responsibilities- Product Knowledge & Content Ownership
- Own and maintain ODP’s internal product knowledge base, ensuring information is accurate, current, well-structured, and aligned across all materials.
- Maintain and update product collateral and sales enablement content, including product overviews, methodology notes, FAQs, and internal guidance.
- Act as the single source of truth for product documentation, ensuring consistency across SharePoint, sales materials, internal docs, and other platforms used day to day.
- Develop and maintain a strong understanding of how ODP’s products are built, modelled, validated, and delivered, and ensure this knowledge is clearly documented and accessible.
- Revenue Question Flow & SLA Ownership
- Own the process and SLA for handling product-related questions from Revenue teams, ensuring questions are tracked, routed, and resolved within agreed timelines.
- Coordinate with Product, Tech, and other stakeholders to ensure responses are accurate, consistent, and customer-ready.
- Monitor question volumes, themes, and response quality to identify gaps in documentation and proactively improve knowledge base content and sales materials.
- Product Operations & Platforms
- Own the structure, hygiene, and day-to-day upkeep of the platforms used to manage product knowledge and enablement.
- Ensure documentation, product updates, and internal materials are easy to find, clearly structured, and consistently maintained.
- Support internal product releases by preparing and maintaining release materials, internal summaries, and supporting documentation.
- Cross-Functional Collaboration
- Work closely with Product, Revenue, and Tech teams to ensure internal content reflects true product behavior and agreed naming conventions.
- Surface recurring gaps, inconsistencies, or sources of confusion to Product leadership, helping drive improvements in documentation, internal clarity, and operational processes.
- Highly coachable and eager to learn, with a strong willingness to build deep product knowledge over time with a view to taking over ownership and responsibility of the knowledge management process.
- Exceptional attention to detail and pride in keeping information accurate, consistent, and well-maintained.
- A strong sense of ownership and accountability, particularly around processes, SLAs, and operational reliability.
- Excellent written communication skills, with the ability to organize and present information clearly and logically.
- Proficiency in PowerPoint and strong working knowledge of SharePoint, including managing structured content, version control, and internal documentation.
- Interest in product operations, sales enablement, internal tooling, or data-driven products is a strong plus.
This is a remote role within the EMEA area.
Product Associate in London employer: Oxford Data Plan
Contact Detail:
Oxford Data Plan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Associate in London
✨Tip Number 1
Network like a pro! Reach out to people in the FinTech space, especially those at Oxford Data Plan. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by diving deep into ODP's products. Understand their data insights and how they help investors. This will show your genuine interest and make you stand out as a candidate.
✨Tip Number 3
Show off your attention to detail! During interviews, highlight examples where you've maintained accuracy in documentation or processes. This aligns perfectly with what ODP is looking for in a Junior Product Associate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Oxford Data Plan.
We think you need these skills to ace Product Associate in London
Some tips for your application 🫡
Show Your Attention to Detail: When you're writing your application, make sure to double-check everything! We love candidates who take pride in their work and keep things accurate. A well-structured application reflects your attention to detail, which is super important for the Product Associate role.
Be Clear and Concise: We appreciate clear communication, so keep your application straightforward. Use bullet points or short paragraphs to make it easy for us to read. Remember, you want to showcase your ability to present information logically, just like you would in the role!
Demonstrate Your Eagerness to Learn: In your application, let us know how keen you are to learn and grow with us. Share any experiences where you've picked up new skills or knowledge quickly. This will show us that you're the kind of person who can thrive in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take the first step towards joining our team!
How to prepare for a job interview at Oxford Data Plan
✨Know Your Product Inside Out
Before the interview, dive deep into Oxford Data Plan's products and services. Familiarise yourself with their features, benefits, and how they help investors make better decisions. This will not only show your enthusiasm but also demonstrate your commitment to understanding the role.
✨Showcase Your Attention to Detail
As a Product Associate, attention to detail is crucial. Prepare examples from your past experiences where you ensured accuracy in documentation or maintained consistency in information. Highlighting these instances will reassure the interviewers of your capability to manage product knowledge effectively.
✨Prepare for Cross-Functional Collaboration
Since this role involves working closely with various teams, think of examples where you've successfully collaborated across departments. Be ready to discuss how you handled communication and ensured alignment, as this will be key to your success at Oxford Data Plan.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's product operations, team dynamics, and future goals. This not only shows your interest but also helps you gauge if the company culture aligns with your values and career aspirations.
