People Services Officer- Human Resources
People Services Officer- Human Resources

People Services Officer- Human Resources

Full-Time 24000 - 28000 £ / year (est.) No home office possible
Oxford City Council

At a Glance

  • Tasks: Provide day-to-day support in People Services and assist with local government changes.
  • Company: Join Oxford City Council during an exciting transformation period.
  • Benefits: Friendly team, professional development, and a chance to make a real impact.
  • Why this job: Be part of a supportive team and contribute to significant public service changes.
  • Qualifications: Previous administrative experience, ideally in HR, with strong organisational skills.
  • Other info: Opportunity for growth as responsibilities evolve with the local government reorganisation.

The predicted salary is between 24000 - 28000 £ per year.

The Local Government Reorganisation (LGR) will bring significant changes to how public services are delivered in Oxfordshire over the next 2 years. Oxford City Council will transition into a new local authority structure by April 2028, and work is already underway to support this change.

To help us during this period, we are seeking a People Services Support Officer to provide effective day-to-day People services support. This is primarily an administrative role, supporting both the delivery of People Services while contributing to preparations for the changes ahead.

In this role, you will act as a first point of contact for People enquiries, responding to emails and calls and directing queries as needed. You will provide accurate administrative support across a range of People activities, including:

  • Maintaining employee records, contracts, and starters and leavers information
  • Updating HR systems and trackers
  • Supporting the coordination of meetings, training and communication

You will also provide practical administrative support linked to LGR activity, such as collating information, producing documents and supporting consultation and engagement processes, while ensuring all information is handled confidentially.

We are looking for someone with previous administrative experience, ideally within HR or People Services, who is well organised and able to manage competing priorities and deadlines. You will have strong attention to detail, be confident handling sensitive information, and communicate clearly and professionally both in writing and verbally.

You will enjoy working as part of a supportive team and be committed to delivering a high standard of customer service. You will join a friendly, professional and supportive People Team, where you will be welcomed and encouraged to develop in your role.

While this position is largely focused on administrative support, responsibilities may evolve as the LGR programme progresses, offering exposure to a major change programme within local government. This is an excellent opportunity for someone who enjoys administration, thrives in a busy environment, and wants to contribute positively during a significant period of change.

People Services Officer- Human Resources employer: Oxford City Council

Oxford City Council is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee development and engagement. As a People Services Officer, you will be part of a dedicated team during a transformative period for local government, with opportunities to grow your skills and contribute to meaningful change in the community. With a focus on high standards of customer service and a commitment to confidentiality, this role provides a rewarding environment for those looking to make a positive impact while enjoying a fulfilling administrative career.
Oxford City Council

Contact Detail:

Oxford City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land People Services Officer- Human Resources

✨Tip Number 1

Network like a pro! Reach out to people in the HR field, especially those connected to local government. Attend events or webinars where you can meet potential colleagues and learn more about the People Services landscape.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of local government changes and how they impact HR. Show that you’re not just interested in the role but also in the bigger picture of what’s happening in Oxfordshire.

✨Tip Number 3

Practice your communication skills! Since this role involves being the first point of contact for enquiries, make sure you can articulate your thoughts clearly and professionally. Role-play with a friend or use online resources to refine your approach.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our supportive team and contributing to the exciting changes ahead.

We think you need these skills to ace People Services Officer- Human Resources

Administrative Skills
Attention to Detail
Communication Skills
Customer Service
HR Systems Management
Record Keeping
Time Management
Confidentiality
Teamwork
Organisational Skills
Problem-Solving Skills
Adaptability
Engagement Processes Support

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in HR or People Services. We want to see how your skills align with the role, so don’t be shy about showcasing your administrative prowess!

Showcase Your Attention to Detail: Since this role involves handling sensitive information and maintaining accurate records, it’s crucial to demonstrate your attention to detail. Use specific examples in your application that illustrate how you’ve successfully managed similar tasks in the past.

Communicate Clearly: We value clear communication, both in writing and verbally. Make sure your application is well-structured and free of errors. This is your chance to show us how you can convey information professionally and effectively!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Oxford City Council

✨Know Your Stuff

Make sure you understand the role of a People Services Officer and the context of Local Government Reorganisation. Familiarise yourself with the key responsibilities mentioned in the job description, like handling employee records and supporting HR activities. This will help you answer questions confidently and show that you're genuinely interested.

✨Showcase Your Admin Skills

Since this role is heavily focused on administration, be ready to discuss your previous experience in this area. Prepare examples of how you've managed competing priorities, maintained attention to detail, and provided excellent customer service. Highlight any specific tools or systems you've used in HR or administrative roles.

✨Communicate Clearly

As you'll be the first point of contact for People enquiries, it's crucial to demonstrate your communication skills. Practice articulating your thoughts clearly and professionally, both verbally and in writing. You might even want to prepare a few scenarios where you had to handle sensitive information or difficult queries.

✨Embrace Change

This position is part of a significant change programme, so show that you're adaptable and open to evolving responsibilities. Share any experiences you've had with change management or working in dynamic environments. This will reassure them that you're ready to contribute positively during this transition.

People Services Officer- Human Resources
Oxford City Council

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