At a Glance
- Tasks: Lead a team tackling complex cases while managing your own caseload.
- Company: Join a supportive organisation dedicated to community wellbeing.
- Benefits: Enjoy 29 days holiday, LGPS, and flexible working options.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives and support vulnerable individuals.
- Qualifications: Experience in line management and supporting those with multiple vulnerabilities.
The predicted salary is between 48888 - 48888 € per year.
We are seeking a Team Leader who thrives in a multiagency environment, builds strong professional relationships, and can confidently manage high-risk situations with sound judgement and compassion. This role will supervise and support a small team within the Anti-Social Behaviour Service who work with some of our most complex and challenging cases, balancing enforcement with meaningful support. The Team Leader will also hold their own caseload.
Our Complex Case Team works directly with individuals with vulnerabilities whose behaviours often arise from chaotic lifestyles, entrenched behaviour or unmet support needs, while also ensuring the safety and wellbeing of victims, witnesses, and the wider community.
The successful candidate will have a proven track record in line management and experience supporting people affected by multiple vulnerabilities, substance misuse, mental health issues, or homelessness. They will demonstrate strong leadership and communication skills to help maintain a positive team culture, and will take a problem‑solving, safeguarding focused, partnership driven, and strategic approach to investigations.
This is an opportunity to make a meaningful difference by coordinating effective interventions, reducing harm and helping people move towards more stable and positive outcomes.
For an informal discussion about the post please contact Liz Jones on 01865 252547 or email ejones@oxford.gov.uk. All vacancies close at 23:59 on the stated closing date.
Complex Cases Team Leader in Oxford employer: Oxford City Council
As a Complex Cases Team Leader at our Oxford location, you will join a supportive and dynamic work culture that prioritises employee wellbeing and professional growth. With benefits such as 29 days of holiday, a generous pension scheme, and opportunities for flexible working, we are committed to fostering an environment where you can thrive while making a meaningful impact in the community. Our focus on collaboration and strategic problem-solving ensures that you will be part of a team dedicated to supporting vulnerable individuals and enhancing community safety.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Cases Team Leader in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the field, especially those who work in multiagency environments. A friendly chat can lead to insider info about the role and even a potential referral.
✨Tip Number 2
Prepare for the interview by practising situational questions. Think about how you would handle high-risk situations or support individuals with complex needs. We want to see your problem-solving skills in action!
✨Tip Number 3
Showcase your leadership style! Be ready to discuss how you've built strong professional relationships and maintained a positive team culture in past roles. We love hearing about your experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference.
We think you need these skills to ace Complex Cases Team Leader in Oxford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in managing complex cases and working in multiagency environments. We want to see how your skills align with the role of Team Leader, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills:As a Team Leader, strong leadership is key! Use your application to demonstrate your ability to manage a team effectively, support individuals with vulnerabilities, and maintain a positive team culture. Share specific examples that illustrate your leadership style.
Highlight Your Problem-Solving Approach:We’re looking for someone who can tackle high-risk situations with sound judgement. In your application, emphasise your problem-solving skills and provide examples of how you’ve successfully navigated challenging scenarios in the past.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Oxford City Council
✨Know Your Stuff
Make sure you thoroughly understand the role of a Complex Cases Team Leader. Familiarise yourself with the challenges faced in multiagency environments and be ready to discuss your experience in managing high-risk situations. This will show that you're not just interested in the job, but that you genuinely understand what it entails.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific instances where you’ve supported team members dealing with complex cases or vulnerabilities. Highlight your problem-solving approach and how you foster a positive team culture, as this is crucial for the role.
✨Demonstrate Compassion and Judgement
Be ready to discuss how you balance enforcement with meaningful support. Share stories that illustrate your compassion and sound judgement when working with vulnerable individuals. This will help interviewers see that you can handle the emotional aspects of the role while still being effective.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, the types of cases you might encounter, or how success is measured in the role. Asking thoughtful questions shows your genuine interest and helps you assess if the position is the right fit for you.
