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- Tasks: You'll inspect estates, resolve issues, and collaborate with tenants for a better living environment.
- Company: Join Oxford City Council, dedicated to improving community living standards.
- Benefits: Enjoy 29 days holiday, LGPS, subsidised leisure membership, and flexible working options.
- Why this job: Make a real impact in your community while developing valuable skills in customer service and project management.
- Qualifications: No specific qualifications required; just a passion for community improvement and teamwork.
- Other info: This is a permanent role with opportunities for growth and development.
The predicted salary is between 36775 - 40925 £ per year.
Salary
G6: £36,775 per annum full time (pro rata for part time)
Contractual hours
37
Basis
Full Time
Region
Oxford
Package
29 days holiday, LGPS, subsidised leisure membership, flex scheme (where appropriate), employee benefits scheme, post-probation pay increment
Job category/type
Permanent
Date posted
20/08/2025
Job reference
002706
The Area Improvement Officer at Oxford City Council is responsible for maintaining and improving the estates where tenants live by identifying and resolving issues, either through direct action or by co-ordinating with relevant stakeholders. This role involves regular inspections, excellent customer service, and close collaboration with tenants to ensure clean, safe, and well-maintained estates and areas. The officer also supports larger improvement projects and ensures compliance with housing standards and legislation.
For an informal discussion about the post please contact Anthony Webber on 01865252216 or email
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Area Improvement Officer employer: Oxford City Council
Contact Detail:
Oxford City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Improvement Officer
✨Tip Number 1
Familiarise yourself with the local housing standards and legislation relevant to Oxford. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to maintaining compliance in your role.
✨Tip Number 2
Network with current or former employees of Oxford City Council, especially those in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations of the Area Improvement Officer position.
✨Tip Number 3
Prepare examples of how you've successfully resolved issues in previous roles, particularly in customer service or property management. Being able to share specific instances will showcase your problem-solving skills and ability to work collaboratively with stakeholders.
✨Tip Number 4
Research recent improvement projects undertaken by Oxford City Council. Being knowledgeable about their initiatives will allow you to discuss how you can contribute to future projects during your interview.
We think you need these skills to ace Area Improvement Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of the Area Improvement Officer. Highlight key skills such as customer service, problem-solving, and collaboration in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job requirements. Emphasise any previous roles involving estate management, inspections, or stakeholder engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving community living conditions. Mention specific examples of how you've successfully resolved issues in past roles or projects.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Oxford City Council
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Area Improvement Officer. Familiarise yourself with the key tasks such as conducting inspections, collaborating with tenants, and ensuring compliance with housing standards. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since this role involves excellent customer service, prepare examples from your past experiences where you've successfully resolved issues or improved tenant satisfaction. Highlight your communication skills and ability to work collaboratively with diverse stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to identify and resolve issues in a community or workplace setting. Be ready to explain your thought process and the steps you took to achieve positive outcomes.
✨Research Oxford City Council
Familiarise yourself with the council's values, recent projects, and any challenges they may be facing. This knowledge will not only help you tailor your answers but also show your genuine interest in contributing to their mission of maintaining and improving estates.
