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- Tasks: Supervise health club operations and ensure top-notch customer service.
- Company: Join the QHotels Collection, a leader in hospitality and wellness.
- Benefits: Free health club membership, discounts, training support, and free parking.
- Why this job: Inspire others in health and fitness while developing your career.
- Qualifications: Experience in supervising teams and relevant fitness qualifications required.
- Other info: Dynamic work environment with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
Do you have a love for inspiring health & fitness? Are you passionate about providing outstanding service to guests?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
Control the health club from an operational level, always ensuring high customer service levels and carrying out daily health & safety procedures to ensure a safe environment for all users of the health club facilities. You will support the Health Club Manager to ensure that you and the team are maximising on all sales and membership sale opportunities.
Is this the role for me?
- Previous experience supervising a team within a health club
- Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent would be a distinct advantage
- Qualifications in water testing, pool plant and pool lifeguard/responder
- Excellent customer service and communication skills
Spa Opening Times: Monday - Sunday 10:00am - 18:00pm
Health Club Opening Times: Monday - Friday 6:30am - 20:30pm | Saturday & Sunday 8:00am - 19:00pm
Curious to find out more? Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our hotel is a 4*, 154-bedroom property and has the Spires restaurant and bar & lounge area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, tennis courts, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Health Club Supervisor in Thame employer: Oxford Belfry Hotel & Spa
Contact Detail:
Oxford Belfry Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Club Supervisor in Thame
✨Tip Number 1
Get to know the company culture! Before your interview, check out The QHotels Collection's social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and experience in health clubs, as these are key for the Health Club Supervisor role.
✨Tip Number 3
Show your passion for health and fitness! During the interview, share personal stories about how you've inspired others or improved your own fitness journey. This will demonstrate your enthusiasm and commitment to the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your professionalism.
We think you need these skills to ace Health Club Supervisor in Thame
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for health and fitness shine through! We want to see how passionate you are about inspiring others and providing top-notch service to our guests.
Highlight Relevant Experience: Make sure to mention any previous experience you've had supervising a team in a health club or similar environment. We’re looking for those standout moments that showcase your leadership skills and customer service excellence.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Health Club Supervisor role. We appreciate when candidates take the extra step to connect their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at The QHotels Collection!
How to prepare for a job interview at Oxford Belfry Hotel & Spa
✨Know Your Stuff
Make sure you brush up on your health and fitness knowledge. Understand the latest trends in the industry, and be ready to discuss how you can inspire others to lead healthier lives. This will show your passion for the role and help you connect with the interviewers.
✨Customer Service is Key
Prepare examples of how you've provided outstanding customer service in previous roles. Think about specific situations where you went above and beyond to ensure a great experience for guests. This will demonstrate your commitment to high service levels, which is crucial for this position.
✨Team Leadership Experience
Be ready to talk about your experience supervising a team. Highlight any challenges you've faced and how you overcame them. Discuss how you motivate and support your team to maximise sales and membership opportunities, as this is a key part of the Health Club Supervisor role.
✨Safety First
Familiarise yourself with health and safety procedures relevant to health clubs. Be prepared to discuss how you would ensure a safe environment for all users. Showing that you prioritise safety will reassure the interviewers that you take your responsibilities seriously.
