At a Glance
- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant team at Oxford Belfry Hotel & Spa.
- Benefits: Enjoy free health club membership, discounts, and professional training support.
- Other info: Dynamic environment with opportunities for growth and development.
- Why this job: Flexible hours perfect for balancing work with school commitments.
- Qualifications: Passion for customer service and strong organisational skills.
The predicted salary is between 10 - 12 € per hour.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND…much, much more!
What will I do? You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our hotel is a 4*, 154-bedroom property and has the Spires restaurant and bar & lounge area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, tennis courts, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal, so if you require any reasonable adjustments to any stage of the recruitment process, please let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and has signed the Armed Forces Covenant achieving the Silver award.
F&B Team Member - Evenings and Weekends in Thame employer: Oxford Belfry Hotel & Spa
At Oxford Belfry Hotel & Spa, we pride ourselves on being an excellent employer, offering a vibrant work culture that values flexibility and personal growth. With benefits like free health club membership, professional training support, and a commitment to diversity and inclusion, we ensure our F&B Team Members thrive in a rewarding environment while enjoying the beautiful surroundings of Thame and the Cotswolds.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member - Evenings and Weekends in Thame
✨Tip Number 1
Get to know the company! Research The QHotels Collection and their values. When you walk in for your interview, show us that you’re not just another candidate but someone who genuinely cares about delivering exceptional guest experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a guest or handled a tricky situation. We want to hear those stories during your chat with us!
✨Tip Number 3
Be flexible and open-minded! Since this role involves working evenings and weekends, let us know your availability upfront. Showing that you can adapt will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace F&B Team Member - Evenings and Weekends in Thame
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for delivering exceptional guest experiences! In your application, share any relevant experiences or stories that highlight your customer service skills and passion for hospitality.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your time management and organisational skills, and how they relate to working under pressure in a busy environment like ours.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Oxford Belfry Hotel & Spa
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s offerings, especially in the Food & Beverage areas. Brush up on their menu items, pricing, and any current promotions. This will show your passion for guest service and help you answer questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve delivered exceptional customer service. Think about times when you went above and beyond to ensure a great guest experience. This will demonstrate your suitability for the role and your commitment to guest satisfaction.
✨Time Management is Key
Since this role involves working under pressure, be ready to discuss how you manage your time effectively. Share specific strategies you use to prioritise tasks during busy periods, which will highlight your organisational skills and ability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team ensures high standards of guest service. This shows your interest in the role and helps you understand if the company culture aligns with your values.
