Guest Experience & Front Desk Associate

Guest Experience & Front Desk Associate

Full-Time 24750 - 30250 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly face of our hotel, welcoming guests and ensuring their stay is unforgettable.
  • Company: Join the Oxford Belfry Hotel & Spa, a top-rated 4-star destination near Oxford.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth in hospitality.
  • Other info: Dynamic team atmosphere with a focus on personal development and guest satisfaction.
  • Why this job: Make a difference in guests' experiences while developing your customer service skills.
  • Qualifications: Passion for customer service and experience in a fast-paced environment.

The predicted salary is between 24750 - 30250 Β£ per year.

Oxford Belfry Hotel & Spa is a 4* hotel located near Oxford, offering 154 bedrooms, leisure facilities, and dining options.

You will be the first impression guests see, greet them, assign rooms, process payments, and perform administrative tasks to ensure a smooth stay.

The role requires a passion for customer service, experience in a customer-facing role, and the ability to work under pressure while multitasking, with strong time management and organisational skills.

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Guest Experience & Front Desk Associate employer: Oxford Belfry Hotel & Spa

At The QHotels Collection, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. As a Senior Spa Therapist at our Oxford Belfry Hotel & Spa, you will benefit from comprehensive training opportunities, a clear career progression pathway, and a range of perks including free health club membership and discounts across our hotels. Join us in creating memorable experiences for our guests while enjoying a fulfilling career in a beautiful location near the Cotswolds.

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Contact Details:

Oxford Belfry Hotel & Spa Recruitment Team

We think you need these skills to ace Guest Experience & Front Desk Associate

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Teamwork
Customer Service