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- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant team at Oxford Belfry Hotel & Spa.
- Benefits: Enjoy free health club membership, discounts, and professional training support.
- Why this job: Flexible hours to fit around your studies while gaining valuable experience.
- Qualifications: Passion for customer service and ability to work under pressure.
- Other info: Dynamic environment with opportunities for growth and development.
The predicted salary is between 11 - 13 £ per hour.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do? You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Curious to find out more? Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our hotel is a 4*, 154‑bedroom property and has the Spires restaurant and bar & lounge area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, tennis courts, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Food & Beverage Team Member employer: Oxford Belfry - Bar and Lounge
Contact Detail:
Oxford Belfry - Bar and Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The QHotels Collection. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional guest experiences, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories during your interview to showcase your passion.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team at Oxford Belfry Hotel & Spa.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us. By applying directly, you’ll have access to all the latest roles and updates. Plus, it shows your enthusiasm for working with us at The QHotels Collection!
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering exceptional guest service right from the start. Use your application to highlight any relevant experiences or skills that showcase your love for creating great guest experiences.
Tailor Your Application: Make sure to customise your application to fit the Food & Beverage Team Member role. Mention specific skills like time management and customer service that align with what we're looking for, so we know you're a perfect match!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for the role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at Oxford Belfry - Bar and Lounge
✨Know Your Stuff
Familiarise yourself with the menu and any current promotions at the hotel. Being able to discuss these confidently will show your passion for the role and help you stand out as a candidate who is genuinely interested in providing great guest experiences.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond for a guest or handled a difficult situation. This will demonstrate your ability to thrive under pressure, which is key for this role.
✨Time Management is Key
Be ready to discuss how you manage your time effectively, especially in a busy environment. You might want to share strategies you use to prioritise tasks or how you stay organised during peak hours. This will reassure them that you can handle the fast-paced nature of the job.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how they support staff development. It shows you're engaged and serious about the position, plus it gives you valuable insights into the company.
