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- Tasks: Lead and inspire a team of volunteers while managing shop operations.
- Company: Join Oxfam, a global movement fighting against poverty.
- Benefits: Gain valuable experience in leadership and retail management.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Strong leadership skills and a passion for teamwork are essential.
- Other info: Embrace a dynamic environment with a focus on diversity and inclusion.
The predicted salary is between 25000 - 30000 £ per year.
Oxfam is a global movement working to end the injustice of poverty. Oxfam Shops are at the heart of the charity, raising vital funds and increasing public awareness. This role is for a Shop Manager who is the only paid staff member in an environment largely run by volunteers. The shop manager is commercially aware, constantly looking for new business opportunities, motivating teams and creating a safe and energised work environment. They set high standards, drive results and are accountable for the business.
Key Responsibilities
- Lead, motivate and develop the shop team.
- Ensure business is commercially successful through effective retail processes and merchandising.
- Oversee financial reporting and manage the shop budget.
- Delegate responsibilities to volunteers and support them in running the shop.
- Maintain high standards of customer service and create a safe working environment.
Essential Criteria (E)
- Significant leadership qualities and experience.
- Ability to build, retain and develop a team.
- Strong drive to achieve results through others.
- Ability to delegate, coach and listen.
- Enjoys working with people and has a friendly and approachable manner.
- Ability to manage time under conflicting priorities.
- Ability to demonstrate resilience to the everyday pressures that come with the role.
- Excellent communication skills.
- Ability to motivate self and others.
- High level of motivation, enthusiasm and a sense of fun.
- Open and adaptable to change and able to support others through it.
- Ability to establish and maintain successful retail processes and merchandising.
- IT literacy and numeracy skills (using email systems and online resources; use and understand basic spreadsheets and word processing packages; be aware of and be open to the role of social networking and e-commerce).
- Eager and required to adhere to Oxfam's principles and values as well as promotion of diversity and gender rights.
- Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles.
Desirable Criteria (D)
- Commercial awareness and judgement.
- Ability to understand and interpret basic financial reports.
Oxfam is committed to ensuring diversity and gender equality within our organization and encourages applicants from diverse backgrounds to apply. We promote child safety and staff wellbeing and are a sponsor for DBS checks.
Shop managers in Thirsk employer: Oxfam
Contact Detail:
Oxfam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop managers in Thirsk
✨Tip Number 1
Get to know the organisation! Research Oxfam's values and mission. When you understand what they stand for, you can tailor your approach and show how you align with their goals during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former Oxfam employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the application process.
✨Tip Number 3
Show off your leadership skills! Prepare examples of how you've motivated teams or handled challenges in previous roles. This will demonstrate your ability to lead and develop a team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Oxfam family and making a difference.
We think you need these skills to ace Shop managers in Thirsk
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've motivated teams and driven results in previous roles, especially in a retail environment.
Be Commercially Savvy: Demonstrate your commercial awareness by sharing examples of how you've identified business opportunities or improved sales. We love candidates who can think outside the box and bring fresh ideas to the table!
Communicate Clearly: Your written application should reflect your excellent communication skills. Keep it clear, concise, and friendly – just like how you would interact with customers and volunteers in the shop!
Embrace Oxfam's Values: Show us that you understand and are committed to Oxfam's principles, especially around diversity and equity. We appreciate candidates who align with our mission and can promote these values within the team.
How to prepare for a job interview at Oxfam
✨Know Oxfam Inside Out
Before your interview, make sure you understand Oxfam's mission and values. Familiarise yourself with their work in ending poverty and how the shop contributes to this goal. This will show your genuine interest and alignment with their objectives.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team of volunteers. Prepare examples of how you've motivated and developed teams in the past. Highlight your ability to delegate effectively and create a positive work environment, as these are key to success in this role.
✨Demonstrate Commercial Awareness
Be ready to discuss how you can drive sales and improve retail processes. Think of specific strategies you've used before to boost business performance. Showing that you can identify new opportunities will impress the interviewers.
✨Communicate with Confidence
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you handle conflicts or challenges within a team, as well as how you maintain high standards of customer service.