At a Glance
- Tasks: Lead a vibrant team, manage shop operations, and drive fundraising efforts for Oxfam.
- Company: Join Oxfam, a charity with a rich history of community impact since 1948.
- Benefits: Gain valuable leadership experience while making a difference in your community.
- Other info: Diverse and inclusive workplace committed to safeguarding and community welfare.
- Why this job: Empower volunteers, create a positive work environment, and contribute to meaningful change.
- Qualifications: Strong leadership skills, team-building experience, and a passion for social causes.
The predicted salary is between 25000 - 30000 € per year.
About Oxfam Shops
Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are guided by our values of empowerment, accountability and inclusiveness and focused on making as much money as possible.
The Role of our Shop Managers
Commercially aware and constantly looking for new business opportunities, shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business. The role of the shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence. Often the only paid member of staff, our managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.
Our Values and Commitment to Safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
Key Skills and Competencies required
- Significant leadership qualities and experience.
- Ability to build, retain and develop a team.
- Strong drive to achieve results through others.
- Ability to delegate, coach and listen.
- Enjoys working with people and has a friendly and approachable manner.
- Ability to manage time under conflicting priorities.
- Ability to demonstrate resilience to the everyday pressures that come with the role.
- Ability to motivate self and others.
- High level of motivation, enthusiasm and a sense of fun.
- Open and adaptable to change and able to support others through it.
- Commercial awareness and judgement.
- Ability to establish and maintain successful retail processes and merchandising.
- Ability to understand and interpret basic financial reports.
- IT literacy and numeracy skills.
- Eager and required to adhere to Oxfam’s principles and values as well as the promotion of diversity and gender rights.
- Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles.
Background Checks
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will also be subject to extensive background checking, including a Disclosure and Barring Service check (DBS).
Shop Manager (West Wickham) employer: Oxfam
Oxfam is an exceptional employer, offering a dynamic and empowering work environment for Shop Managers in West Wickham. With a strong commitment to community engagement and social impact, employees benefit from a supportive culture that values diversity and inclusiveness, alongside opportunities for personal and professional growth. As a pivotal member of the team, you will lead and inspire volunteers while making a tangible difference in the lives of others, all within a vibrant and collaborative atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager (West Wickham)
✨Tip Number 1
Get to know the company inside out! Research Oxfam's values and mission, and think about how your experience aligns with their goals. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current or former Oxfam employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Shop Manager role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for those tricky interview questions! Think about examples from your past where you've demonstrated leadership, teamwork, and problem-solving skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Oxfam team and making a difference.
We think you need these skills to ace Shop Manager (West Wickham)
Some tips for your application 🫡
Show Your Passion for the Cause:When writing your application, let your enthusiasm for Oxfam's mission shine through. Share why you care about the work we do and how you can contribute to our goals. This will help us see your genuine interest in the role.
Highlight Your Leadership Skills:As a Shop Manager, you'll be leading a team of volunteers. Make sure to showcase your leadership experience in your application. Talk about times you've motivated others, delegated tasks, or created a positive work environment.
Be Specific About Your Achievements:We love numbers! If you've achieved sales targets or improved processes in previous roles, mention those specifics. This helps us understand your commercial awareness and results-driven mindset, which are key for this position.
Tailor Your Application to Us:Don’t just send a generic application. Take the time to tailor your CV and cover letter to the Shop Manager role at Oxfam. Use the job description as a guide to highlight relevant skills and experiences that match what we're looking for.
How to prepare for a job interview at Oxfam
✨Know Oxfam Inside Out
Before your interview, make sure you understand Oxfam's mission, values, and the role of their shops. Familiarise yourself with their commitment to community and empowerment, as well as their approach to safeguarding. This knowledge will help you demonstrate your alignment with their values.
✨Showcase Your Leadership Skills
As a shop manager, you'll need to lead a team of volunteers. Prepare examples of how you've successfully motivated and developed teams in the past. Think about times when you've delegated tasks effectively or coached someone to improve their performance.
✨Demonstrate Commercial Awareness
Oxfam is focused on raising funds, so be ready to discuss how you can identify new business opportunities. Bring ideas on how to attract new supporters and increase sales. Showing that you understand retail processes and merchandising will set you apart.
✨Emphasise Your Communication Skills
Excellent communication is key for this role. Be prepared to discuss how you’ve built relationships with team members and customers. Share examples of how you've handled conflicts or challenges in a friendly and approachable manner, showcasing your ability to create a positive work environment.
