At a Glance
- Tasks: Lead a passionate team to drive retail success and make a difference.
- Company: Join Oxfam, a global movement dedicated to ending poverty.
- Benefits: Gain valuable leadership experience while supporting a meaningful cause.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
- Why this job: Empower volunteers and create a positive impact in your community.
- Qualifications: Strong leadership skills and a passion for social justice.
The predicted salary is between 25000 - 30000 £ per year.
Oxfam is a global movement working to end poverty. The Shop Manager oversees retail operations, leading a volunteer‑based team.
Responsibilities
- Motivate and coach the shop team to achieve retail targets.
- Create a safe, energised working environment.
- Oversee day‑to‑day shop operations, ensuring high standards of service.
- Manage finances, including basic financial reporting and retail processes.
- Delegate tasks, manage time, and address operational priorities.
- Implement commercial strategies to attract new supporters.
- Engage volunteers and facilitate their involvement in shop activities.
- Maintain compliance with Oxfam’s safeguarding and safety policies.
Qualifications
- Significant leadership quality and experience.
- Ability to build, retain and develop a team.
- Strong drive to achieve results through others.
- Ability to delegate, coach and listen.
- Excellent communication skills.
- Ability to motivate self and others.
- High level of motivation, enthusiasm and a sense of fun.
- Commercial awareness and judgement.
- Ability to establish and maintain successful retail processes and merchandising.
- Understanding of basic financial reports.
- IT literacy and numeracy skills.
- Commitment to Oxfam’s principles and values, diversity and gender rights.
- Understanding of equity, diversity, gender, child safety and staff health and wellbeing principles.
Commitment to Diversity and Safeguarding
Oxfam commits to preventing any unwanted behaviour at work, upholding the welfare of children, young people and adults, and ensuring diversity, gender equality, and equitable treatment. All staff and volunteers share this commitment through the Oxfam code of conduct.
Shop Manager (Bishop's Stortford) employer: Oxfam
Contact Detail:
Oxfam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager (Bishop's Stortford)
✨Tip Number 1
Get to know the shop and its team before your interview. Pop in, chat with the volunteers, and understand the vibe. This shows you’re genuinely interested and helps you tailor your approach.
✨Tip Number 2
Prepare some examples of how you've motivated teams in the past. Think about times when you’ve turned a challenging situation into a success. We want to see that you can lead and inspire!
✨Tip Number 3
Show off your commercial awareness! Research Oxfam’s recent campaigns or retail strategies. Bring this knowledge into your conversation to demonstrate your commitment to their mission.
✨Tip Number 4
Don’t forget to ask questions during your interview! Inquire about the team dynamics or how they engage volunteers. It shows you’re keen to be part of the community and helps you assess if it’s the right fit for you.
We think you need these skills to ace Shop Manager (Bishop's Stortford)
Some tips for your application 🫡
Show Your Passion for Oxfam: When writing your application, let your enthusiasm for Oxfam's mission shine through. We want to see how much you care about ending poverty and how that aligns with your personal values.
Highlight Your Leadership Skills: Make sure to showcase your leadership experience in your application. We’re looking for someone who can motivate and coach a team, so share examples of how you've done this in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Oxfam
✨Know Oxfam Inside Out
Before your interview, make sure you understand Oxfam's mission and values. Familiarise yourself with their work in ending poverty and how the shop contributes to this goal. This will show your genuine interest and commitment to their cause.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to lead a volunteer team effectively. Prepare examples of how you've motivated and coached teams in the past. Think about specific situations where you achieved results through others and be ready to discuss these during the interview.
✨Demonstrate Financial Acumen
Since managing finances is part of the role, brush up on basic financial reporting and retail processes. Be prepared to discuss how you've handled budgets or financial reports in previous roles, and how you can apply that knowledge to ensure the shop runs smoothly.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the shop's operations and how they engage volunteers. This not only shows your enthusiasm but also helps you gauge if the role aligns with your values and working style.