Shop Manager

Shop Manager

Penicuik Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Oxfam

At a Glance

  • Tasks: Lead a team, manage shop operations, and drive sales for a good cause.
  • Company: Join Oxfam, a global movement fighting poverty and inequality since 1948.
  • Benefits: Enjoy a dynamic work environment, flexible hours, and the chance to make a real impact.
  • Other info: This role is perfect for those who thrive in a community-focused, energetic atmosphere.
  • Why this job: Be part of a passionate team, empower volunteers, and contribute to meaningful change.
  • Qualifications: No specific experience required; just bring your enthusiasm and leadership skills!

The predicted salary is between 24000 - 36000 £ per year.

About Us

Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

is a member of of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

Oxfam Purpose

To work with others to overcome poverty and suffering

Trading Purpose

To make as much money as possible to overcome poverty and suffering

About our Oxfam Shops

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do . They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.

The Role of our Shop Managers

Commercially aware and constantly looking for new business opportunities, shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.

The role of the shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence.

Often the only paid member of staff, our managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our are recruited to work for us.

Shop Manager employer: Oxfam

Oxfam is an exceptional employer, offering a dynamic and fulfilling work environment for Shop Managers who are passionate about making a difference in their communities. With a strong focus on empowerment, inclusiveness, and accountability, Oxfam provides ample opportunities for personal and professional growth while fostering a collaborative culture that values the contributions of every team member. Working at Oxfam not only allows you to lead a dedicated team but also to play a crucial role in tackling global issues such as poverty and inequality, all within a supportive and mission-driven atmosphere.
Oxfam

Contact Detail:

Oxfam Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Manager

✨Tip Number 1

Familiarise yourself with Oxfam's mission and values. Understanding their commitment to ending poverty and promoting equality will help you align your own experiences and motivations with what they stand for during any discussions or interviews.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight your ability to motivate others, delegate tasks, and create a positive work environment, as these are key qualities Oxfam looks for in a Shop Manager.

✨Tip Number 3

Research the local community where the shop is located. Understanding the demographics and needs of the area can help you propose tailored strategies to attract new supporters and increase sales, demonstrating your commercial awareness.

✨Tip Number 4

Network with current or former Oxfam employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you're genuinely interested in being part of the Oxfam team.

We think you need these skills to ace Shop Manager

Commercial Awareness
Team Leadership
Motivational Skills
Delegation Skills
Excellent Communication
Creativity
Problem-Solving Skills
Customer Service Orientation
Financial Management
Sales Strategy Development
Community Engagement
Organisational Skills
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand Oxfam's Mission: Familiarise yourself with Oxfam's goals and values. Highlight your alignment with their mission to combat poverty and injustice in your application.

Showcase Relevant Experience: Emphasise any previous experience in retail management or working with volunteers. Provide specific examples of how you've motivated teams and achieved results in similar roles.

Demonstrate Communication Skills: As excellent communication is key for this role, include examples of how you've effectively communicated with diverse groups, whether in a team setting or with customers.

Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the skills and experiences that are most relevant to the Shop Manager position. Use keywords from the job description to make your application stand out.

How to prepare for a job interview at Oxfam

✨Understand Oxfam's Mission

Before your interview, make sure you have a solid grasp of Oxfam's mission and values. Familiarise yourself with their work in tackling poverty and inequality, as well as their commitment to safeguarding. This will show your genuine interest in the organisation and its goals.

✨Demonstrate Leadership Skills

As a shop manager, you'll need to motivate and lead a team of volunteers. Prepare examples from your past experiences where you've successfully led a team, delegated tasks, and created a positive work environment. Highlight your ability to inspire others and drive results.

✨Show Commercial Awareness

Oxfam shops aim to raise funds while promoting their cause. Be ready to discuss how you can identify new business opportunities and increase sales. Think about strategies you've used in the past to boost revenue and how you can apply them in this role.

✨Prepare for Behavioural Questions

Expect questions that assess your alignment with Oxfam's values, such as empowerment and inclusiveness. Use the STAR method (Situation, Task, Action, Result) to structure your answers, providing clear examples of how you've demonstrated these values in your previous roles.

Shop Manager
Oxfam
Location: Penicuik
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