Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver top-notch retail standards and customer service.
- Company: Join Oxfam, a values-driven organisation making a difference.
- Benefits: Gain valuable experience while supporting a great cause.
- Why this job: Be part of a mission to create positive change in the community.
- Qualifications: Experience in retail and a passion for teamwork required.
- Other info: Weekend work required; diverse applicants encouraged to apply.
The predicted salary is between 24000 - 36000 £ per year.
The Role
As an Oxfam Sales Lead, you will be responsible for delivering exceptional retail standards and customer service in a large format store, supporting the Store and Duty Managers to drive the growth and development of your Store in line with our values and strategy. You will work alongside volunteers and support the Store and Duty Managers with the shop floor operation to maximise income generation and deliver a positive customer and donor experience which brings to life Oxfam’s brand. There are 3 positions available for this role. Please note: this role requires weekend working.
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
Key Skills and Competencies required
- Experience of working in a customer focused retail role.
- Experience of supporting colleagues and working collaboratively.
- Ability to take direction with a focus on consistent delivery of standards and processes.
- Effective time management and prioritisation.
- Role model for own wellbeing.
How to apply
As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will also be subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.
Retail Sales Lead - Weekend & Store Growth employer: Oxfam
Contact Detail:
Oxfam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Lead - Weekend & Store Growth
✨Tip Number 1
Get to know Oxfam's values and mission inside out. When you walk into that interview, let your passion for their cause shine through. We want to see how you can embody their brand and contribute to their goals.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past roles where you went above and beyond for a customer. We love to hear about those moments that made a difference, so be ready to share!
✨Tip Number 3
Show us your teamwork spirit! Oxfam values collaboration, so come prepared with stories about how you've supported colleagues or worked in a team. We want to know how you can help create a positive environment on the shop floor.
✨Tip Number 4
Don’t forget to highlight your time management skills! With weekend shifts and a busy store, we need someone who can juggle tasks effectively. Share how you prioritise and keep things running smoothly in a fast-paced environment.
We think you need these skills to ace Retail Sales Lead - Weekend & Store Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-focused retail roles. We want to see how you've supported colleagues and contributed to a positive shopping experience, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain how your skills align with the essential criteria in the job profile. We love seeing genuine enthusiasm for the role and Oxfam’s values, so let that passion come through.
Showcase Your Team Spirit: Since this role involves working alongside volunteers and managers, highlight any collaborative experiences you’ve had. We’re looking for someone who can take direction and work well with others, so share those stories!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved. We can’t wait to hear from you!
How to prepare for a job interview at Oxfam
✨Know Oxfam's Values
Before your interview, take some time to understand Oxfam's mission and values. This will help you align your answers with what they stand for, showing that you're not just a fit for the role but also for the organisation's culture.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this is crucial for the Retail Sales Lead role.
✨Demonstrate Team Collaboration
Since you'll be working alongside volunteers and supporting managers, be ready to discuss how you've successfully collaborated with others in previous roles. Share stories that illustrate your ability to work as part of a team and support your colleagues.
✨Time Management is Key
Oxfam values effective time management, so think about how you've prioritised tasks in busy retail environments. Be prepared to discuss strategies you’ve used to manage your time effectively while maintaining high standards on the shop floor.