Shop Manager (Petersfield)
Location: Oxfam Petersfield, Petersfield, England, United Kingdom
About Oxfam
Oxfam is a global movement that works to end the injustice of poverty. We tackle inequality that keeps people poor, save, protect and rebuild lives, and help communities recover from disaster while addressing issues such as land rights, climate change and gender discrimination. Our aim is to create a world where everyone can live free from poverty.
About the Role
Commercially aware, shop managers motivate their teams, create a safe and energised work environment, and set high standards. They use their strategic insight to identify new business opportunities, delegate effectively, and drive results. We support volunteers to cover most shop tasks, so our managers, often the only paid staff, focus on leadership, communication and customer engagement.
Key Skills and Competencies
- Significant leadership qualities and experience.
- Ability to build, retain and develop a team.
- Strong drive to achieve results through others.
- Ability to delegate, coach and listen.
- Enjoys working with people and has a friendly, approachable manner.
- Ability to manage time under conflicting priorities.
- Demonstrated resilience to everyday pressures.
- Excellent communication skills.
- Ability to motivate self and others.
- High motivation, enthusiasm and a sense of fun.
- Open, adaptable to change and supportive of others.
- Commercial awareness and judgement.
- Ability to establish and maintain successful retail processes and merchandising.
- Ability to understand and interpret basic financial reports.
- IT literacy with basic spreadsheets and word processing; comfortable with email and online resources.
- Commitment to Oxfam’s principles, values and diversity initiatives.
- Understanding of equity, diversity, gender, child safety and staff health and wellbeing principles.
How to Apply
Upload your CV and a covering letter explaining how you meet the essential criteria. All offers of employment are subject to satisfactory references and appropriate screening checks, including criminal record and DBS checks for unsupervised access to vulnerable groups.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Sales and Business Development
Industries
Non‑profit Organizations
