Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference?
At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
Here’s why Oxfam is the perfect opportunity for you:
Be a Second‑hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
Increase Your Skills: Gain valuable retail experience you can add to your CV, such as merchandising, customer service, and teamwork.
Find Your Community: Meet like‑minded people who share your passion for a fairer world.
Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next?
After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
More about this role
Volunteer role
Ecommerce Volunteer
Volunteer manager
Shop Manager
Where you will be based
Shop
Why we want you
Please note: This role is only suitable for applicants aged 18 and over.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.
By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing
- Undertaking shop related tasks agreed with the Manager, for example:
- Selecting, sorting, and pricing donated stock.
- Researching valuable and vintage stock.
- Photographing and listing items for the online shop.
- Describing items for online listings.
- Preparing items for postage and dispatch.
- This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need
- We ask that you are reliable and on time for your volunteering
- Full training and support is given for this role - no prior experience is required
- Happy to be part of a team and collaborate effectively with others
What's in it for you
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
- Access to training and development
- Grow your confidence and meet new people
- Flexible volunteering schedules that fit your lifestyle
- Free confidential support by the Retail Trust
- Possible references for future employers
Disclaimer
Additional information: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
8 Windsor Road, Penarth, Vale of Glamorgan, CF64 1JH, United Kingdom
Ecommerce Volunteer (Penarth) employer: Oxfam
Oxfam is an exceptional employer, offering a dynamic work culture that prioritises flexibility and collaboration in the pursuit of climate justice. Employees benefit from a comprehensive package that supports their well-being and professional growth, while being part of a globally networked confederation dedicated to making a meaningful impact. Join us in shaping influential campaigns and fostering relationships that drive real change in the UK and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Volunteer (Penarth)
✨Embrace E-commerce Communities
Dive into online forums and communities centred around e-commerce on platforms like Reddit or Facebook. Getting involved in discussions can help you make connections and learn from others in the field, which might lead to volunteer opportunities.
✨Show Your Passion Through Projects
Start your own small-scale e-commerce project! Whether it's a blog, Instagram page, or even creating an online shop for a non-profit, this hands-on experience showcases your commitment and can make you stand out when applying for volunteer roles.
✨Attend Local E-commerce Events
Keep an eye out for local meet-ups, workshops, or seminars in the e-commerce space. These events are golden for networking – you might just meet someone from Oxfam or get tons of insider info on where to find volunteer roles.
✨Keep an Eye on Our Website
Don’t forget to regularly check our website for any volunteer roles with Oxfam. We update our listings frequently, and applying directly can sometimes give you an edge over others!
Some tips for your application 🫡
Show Your Passion for E-commerce:Since you're applying for a volunteer role in e-commerce at Oxfam, make sure to convey your enthusiasm for the field in your cover letter. Talk about any relevant projects or experiences you've had, even if it's just personal shopping or an online shop you ran. We want to see your genuine interest!
Highlight Relevant Skills:E-commerce loves a mixture of creativity and analytical thinking. Don’t forget to showcase any skills you have in data analysis, digital marketing, or customer engagement. If you're familiar with platforms like Shopify or have experience with social media marketing, make sure that shines through in your CV!
Flexibility is Key:As a volunteer, you might not have fixed hours, so be clear about your availability in your application. Let us know when you can commit to supporting Oxfam and what kind of projects excite you the most. This helps us understand how you can fit into our team!
Include Projects and Examples:Since it's a volunteer role, we won’t be looking for extensive professional experience. Instead, share any relevant projects or experiences you've undertaken. This could include e-commerce-related coursework, volunteer projects, or even personal websites—anything that shows you understand the dynamics of online selling and marketing!
How to prepare for a job interview at Oxfam
✨Show Your Passion for E-commerce
Since this is a volunteer role, let's make sure we really shine when it comes to our motivation. Highlight your enthusiasm for e-commerce and any projects you've either worked on or followed closely. Bring up any online stores or campaigns that inspire you, as this shows you’re genuinely invested in the industry!
✨Familiarise Yourself with E-commerce Tools
Brush up on popular e-commerce platforms like Shopify, WooCommerce, or Magento. During the interview with Oxfam, they might delve into your familiarity with these tools, so if you’ve had any experience, whether hands-on or in a learning capacity, share that. It’s a great way to demonstrate your commitment to the field!
✨Be Ready for Scenario-based Questions
Expect some scenario questions related to e-commerce. For instance, they might ask how you'd handle a customer complaint or how you'd boost sales during a slow season. Keep this in mind and be prepared to think on your feet—this might give you an edge with the interviewers at Oxfam.
✨Discuss Your Learning Objectives
As a volunteer, it's important to communicate what you hope to gain from this experience. Talk about the specific skills you want to develop, whether it’s digital marketing, data analysis, or customer engagement strategies. This shows you’re committed to growth and that you value what Oxfam has to offer too.
