At a Glance
- Tasks: Drive personalised marketing and enhance supporter engagement using Salesforce Marketing Cloud.
- Company: Join Oxfam, a global leader in fighting poverty and promoting equality.
- Benefits: Enjoy flexible working, generous leave, and professional development opportunities.
- Other info: Be part of a diverse team committed to social change.
- Why this job: Make a real difference while mastering cutting-edge marketing technology.
- Qualifications: Experience with email marketing platforms and strong coding skills required.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Marketing Cloud Product Manager at Oxfam
Oxfam Oxfordshire, England, United Kingdom
Responsibilities
- Leverage extensive experience and expertise in Salesforce Marketing Cloud to deliver digital supporter communications. By implementing best practices and innovative solutions, the job holder will improve existing processes and practices to drive personalised marketing for income generation and engagement.
- Support two key organisational improvement programmes: TREC (Transformation Roadmap for Engagement CRM) and Oxfam360 (Organisational Data Integration and Management), which aspire to transform the extent to which data are integrated across the organisation and deployed to add value for supporters.
- Be part of the Insights and Intelligence team, who provide actionable supporter insights to improve engagement performance and accelerate growth; manage the day-to-day running and strategic development of the CRM platform (Salesforce) and work with colleagues to identify how using data can improve the experience we deliver to supporters; develop and implement effective supporter segmentation and data selections for engagement activity.
What we are looking for / Qualifications
- Demonstrated ability to manage and optimize email marketing platforms (ideally Salesforce Marketing Cloud), with a proven track record of product management and enhancements that have driven improvements in supporter engagement and operational efficiency.
- Expertise in creating complex, automated email marketing journeys and integrating data from various sources to provide a seamless user experience. Proficiency in AMPscript, SQL, and other relevant coding languages is essential.
- Proven experience in managing remote work, with strong self-discipline and capability in collaboration tools (e.g., MS Teams, JIRA). Ability to communicate and collaborate effectively with team members and stakeholders regardless of location.
- Continuous learning and professional development to stay informed about the latest trends, best practices, and technological advancements in Salesforce Marketing Cloud.
- Comfortable working with a range of internal and external stakeholders.
What we offer
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and other benefits. Learning and development opportunities are provided.
How to apply
As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.
Our safeguarding and diversity commitment
Oxfam is committed to safeguarding and preventing any type of unwanted behaviour at work; all staff and volunteers are expected to share this commitment. All offers of employment are subject to satisfactory references and appropriate screening checks, including possible criminal records checks and terrorism finance checks. We participate in the Inter-Agency Misconduct Disclosure Scheme and may request information from previous employers about any findings of sexual exploitation, abuse or harassment during employment. Oxfam GB is a Disability Confident Employer. For alternative submission methods or to discuss an application, contact the recruitment team. We are committed to diversity and gender equality and encourage applicants from diverse backgrounds.
About us
Oxfam is a global community working to end poverty. We value equality, diversity and inclusion across our staff, partners and volunteers, and we strive to become a more diverse workforce to tackle global challenges.
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Marketing Cloud Product Manager employer: Oxfam
Oxfam is an exceptional employer, offering a dynamic and supportive work environment in Marlow where Deputy Shop Managers can thrive. With a strong commitment to diversity and community engagement, employees benefit from opportunities for personal growth and the chance to make a meaningful impact while working alongside passionate volunteers. The culture fosters collaboration and creativity, ensuring that every team member feels valued and empowered to contribute to the shop's success.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Cloud Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Oxfam or have experience with Salesforce Marketing Cloud. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with email marketing platforms and data integration. This will help you stand out during interviews and showcase your expertise.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to product management and supporter engagement. Role-playing with a friend can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Oxfam team and making a difference.
We think you need these skills to ace Marketing Cloud Product Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Marketing Cloud Product Manager role. Highlight your experience with Salesforce Marketing Cloud and any relevant achievements that showcase your skills in email marketing and data integration.
Craft a Compelling Cover Letter:Your cover letter should explain why you're the perfect fit for this position. Use specific examples from your past work to demonstrate how you meet the essential criteria outlined in the job description.
Showcase Your Technical Skills:Don’t forget to mention your proficiency in AMPscript, SQL, and any other coding languages. This is crucial for the role, so make it clear how you've used these skills in previous positions to enhance supporter engagement.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team at Oxfam.
How to prepare for a job interview at Oxfam
✨Know Your Salesforce Marketing Cloud Inside Out
Make sure you brush up on your Salesforce Marketing Cloud knowledge. Be ready to discuss specific features, best practices, and how you've used them in past roles. This will show that you're not just familiar with the platform but can leverage it effectively for Oxfam's needs.
✨Showcase Your Data Integration Skills
Prepare examples of how you've successfully integrated data from various sources in previous projects. Highlight your experience with AMPscript and SQL, as these are crucial for creating seamless user experiences. Being able to articulate your thought process will impress the interviewers.
✨Demonstrate Your Remote Work Experience
Since remote collaboration is key for this role, come equipped with examples of how you've managed teams or projects remotely. Discuss the tools you’ve used, like MS Teams or JIRA, and how you ensure effective communication and productivity in a virtual environment.
✨Align with Oxfam's Values
Familiarise yourself with Oxfam's mission and values. Be prepared to discuss how your personal values align with theirs, especially regarding diversity and inclusion. Showing that you’re passionate about their cause will set you apart from other candidates.
