At a Glance
- Tasks: Support Oxfam shops by coordinating operations and maximising income generation.
- Company: Join Oxfam, a charity with a rich history of community impact since 1948.
- Benefits: Competitive pay, travel expenses covered, and opportunities for career growth.
- Other info: Dynamic role with extensive travel across Kent and East Sussex.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Retail management experience and strong communication skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
Base pay range: This range is provided by Oxfam. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About Oxfam Shops: Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focused on making as much money as possible.
Join Our Vibrant Retail Team and Make a Difference! At Oxfam, our shops have been at the heart of our charity since 1948, contributing significantly to our mission. Our shops play a crucial role in raising funds and increasing public awareness of our impactful work, guided by values of empowerment, accountability, and inclusiveness.
Team Purpose: Join our dynamic team with the purpose of maximising income through retail sales, adhering to the retail strategy and embracing growth opportunities. As a member of this team, you will contribute to the heart of the charity and community, guided by values of empowerment, accountability, and inclusiveness. Your role is to be commercially aware, creative, and innovative to make a significant impact.
Job Purpose: As a key member of the area team, your role is to coordinate and provide operational support to our shops within a defined geographical area. Covering short-term shop manager absences, you will ensure uninterrupted trading and maximise income generation. No two days are the same – expect variety and collaboration with diverse communities. This role is a fantastic stretch opportunity for those with shop manager experience, serving as a potential stepping stone toward an area manager role.
Key Responsibilities:
- Create and maintain inclusive, respectful, and safe environments in the shops.
- Collaborate with Area Manager and shop managers to allocate shop cover effectively.
- Build trusting relationships in each shop to maintain engaged and motivated teams.
- Maximise Net Sales Contribution (NSC) and Gift Aid (GA) in all covered shops to agreed targets.
- Deliver continuous improvement support against specific KPIs.
- Develop and deliver a framework for feedback and handovers.
- Actively contribute to the local community and wider Retail network.
Qualifications:
- Previous retail or operational management experience.
- Agile and adaptable working style.
- Excellent communication and relationship-building skills.
This role will support shop cover in our Oxfam shop network across Kent and into East Sussex. Whilst travel expenses out of the base shop will be covered, candidates will need to be both willing and able to commit to extensive travel across this defined geographic region.
Our Values and Commitment to Safeguarding: Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
How to apply: As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will also be subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other, Customer Service, and Supply Chain
Industries: Non-profit Organizations, Retail, and Retail Apparel and Fashion
Area Shop Support Manager - Home Counties (Kent) in England employer: Oxfam
Oxfam is an exceptional employer, offering a vibrant work culture that prioritises empowerment, accountability, and inclusiveness. As an Area Shop Support Manager in the picturesque Home Counties, you will enjoy extensive travel opportunities while making a meaningful impact in local communities. With a commitment to employee growth and a supportive environment, Oxfam provides a unique chance to advance your career in retail management while contributing to a noble cause.
StudySmarter Expert Advice🤫
We think this is how you could land Area Shop Support Manager - Home Counties (Kent) in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail sector, especially those who have experience with Oxfam or similar organisations. A friendly chat can lead to insider tips and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Oxfam's values and mission. Think about how your past experiences align with their focus on empowerment, accountability, and inclusiveness. Show them you’re not just a fit for the role, but for the culture too!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to retail management and team collaboration. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Oxfam family and making a difference in the community.
We think you need these skills to ace Area Shop Support Manager - Home Counties (Kent) in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Area Shop Support Manager. Highlight your previous retail or operational management experience and any relevant skills that align with Oxfam's values of empowerment, accountability, and inclusiveness.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain how your experience makes you a great fit for the role and how you can contribute to maximising income through retail sales. Be sure to mention your agile working style and relationship-building skills.
Show Your Passion for the Cause:Oxfam is all about making a difference, so let your passion for the charity and community come through in your application. Share any experiences that demonstrate your commitment to social causes and how you can help raise awareness through the shops.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows you’re serious about joining our vibrant retail team!
How to prepare for a job interview at Oxfam
✨Know Oxfam Inside Out
Before your interview, take some time to research Oxfam's history, values, and mission. Understanding their commitment to empowerment, accountability, and inclusiveness will help you align your answers with what they stand for.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail or operational management experience in detail. Think of specific examples where you've maximised sales or improved team performance, as this will demonstrate your capability to contribute to Oxfam's goals.
✨Emphasise Relationship Building
Since the role involves collaborating with shop managers and building trusting relationships, prepare to share instances where you've successfully engaged and motivated teams. Highlight your communication skills and how you foster a positive work environment.
✨Prepare for Travel Questions
Given the extensive travel required for this position, be prepared to discuss your flexibility and willingness to cover various shops across Kent and East Sussex. Show that you're adaptable and ready to embrace the variety that comes with the role.
