Duty Manager - Manchester / Oxford
Duty Manager - Manchester / Oxford

Duty Manager - Manchester / Oxford

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to manage operations and drive growth in a large Oxfam store.
  • Company: Join Oxfam, a global movement fighting poverty and inequality.
  • Benefits: Gain valuable experience, develop leadership skills, and make a real difference.
  • Why this job: Empower others while contributing to a meaningful cause and community.
  • Qualifications: Experience in retail management and a passion for social justice.
  • Other info: Be part of a diverse team committed to equality and inclusion.

The predicted salary is between 28800 - 43200 £ per year.

Overview

Duty Manager – Manchester / Oxford at Oxfam. As an Oxfam Duty Manager in a large format store, you will be accountable for all aspects of operational management of a large format store approx. 15,000 sq. ft, driving the growth and development of your Store in line with our values and strategy. You will lead and empower a team of paid and volunteer colleagues to maximise income generation and deliver a positive customer and donor experience which brings to life Oxfam’s brand.

Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam GB is a member of an international confederation of 21 organisations working with partners and local communities in humanitarian, development and campaigning work in more than 90 countries.

Our Values and Safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Key Skills And Competencies

  • Experience of working in a large format stores or multi-sites, driving significant revenue across multiple products and large teams
  • Experience of managing performance of others and enabling people to develop, grow and achieve their potential, including increasing diversity and inclusion in teams and / or workplaces
  • Operational management with a focus on consistent delivery of standards and processes
  • Ability to work with a wide range of diverse stakeholders, both consulting and collaborating to understand their needs
  • Ability to translate and communicate change through effective communication skills
  • Ability to flex approach in response to changing operational needs
  • Effective time management and prioritisation
  • Role model for own wellbeing
  • IT literacy and numeracy across multiple platforms, including social media
  • Ability to understand and interpret financial reports
  • Commercial awareness and judgement
  • Ability to understand and interpret basic financial reports

How To Apply

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.

For full information surrounding DBS and the vacancy, please view the full job description.

A Thriving Diverse Oxfam
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

We’re committed to a diverse and inclusive workforce

To Do That

  • We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
  • We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
  • We want and need everyone, and that means we need you.

Referrals increase your chances of interviewing at Oxfam by 2x

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Duty Manager - Manchester / Oxford employer: Oxfam

Oxfam is an exceptional employer that champions empowerment, accountability, and inclusiveness, making it a rewarding place to work as a Duty Manager in Manchester or Oxford. With a strong focus on employee growth and development, Oxfam offers a supportive work culture where you can lead diverse teams, drive operational success, and contribute to meaningful change in the community. Enjoy the unique advantage of working for a globally recognised charity that prioritises social impact while providing opportunities for personal and professional advancement.
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Contact Detail:

Oxfam Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager - Manchester / Oxford

✨Tip Number 1

Network like a pro! Reach out to people in your industry, especially those who work at Oxfam or similar organisations. A friendly chat can open doors and give you insider info on what they’re really looking for.

✨Tip Number 2

Prepare for the interview by researching Oxfam’s values and recent initiatives. Show us that you’re not just another candidate; you’re passionate about making a difference and ready to lead a team towards that goal.

✨Tip Number 3

Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your experiences and how they align with Oxfam’s mission.

✨Tip Number 4

Follow up after your interview with a thank-you email. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.

We think you need these skills to ace Duty Manager - Manchester / Oxford

Operational Management
Team Leadership
Performance Management
Diversity and Inclusion
Stakeholder Engagement
Effective Communication
Time Management
IT Literacy
Numeracy Skills
Financial Report Interpretation
Commercial Awareness
Adaptability
Customer Service Orientation
Income Generation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your experience in operational management and working with diverse teams, as these are key for us at Oxfam.

Craft a Compelling Cover Letter: Your cover letter should explain how your skills align with our values and the essential criteria. Show us your passion for making a difference and how you can contribute to our mission.

Showcase Your Leadership Skills: We want to see examples of how you've empowered teams in the past. Share specific instances where you've driven growth or improved performance, especially in large format stores.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at Oxfam

✨Know Oxfam Inside Out

Before your interview, dive deep into Oxfam's mission and values. Understand how they tackle poverty and inequality, and think about how your experience aligns with their goals. This will show your genuine interest and commitment to the role.

✨Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a diverse team. Prepare examples of how you've empowered others in previous roles, especially in large format stores. Highlight your ability to manage performance and foster inclusivity within teams.

✨Demonstrate Financial Acumen

Brush up on your understanding of financial reports and revenue generation strategies. Be ready to discuss how you've previously driven income growth and how you can apply that knowledge to maximise Oxfam's store performance.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to flex your approach due to changing operational needs, and be ready to share how you communicated those changes effectively.

Duty Manager - Manchester / Oxford
Oxfam

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  • Duty Manager - Manchester / Oxford

    Manchester
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-09-25

  • O

    Oxfam

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