At a Glance
- Tasks: Lead a dynamic team, manage shop operations, and drive sales for a meaningful cause.
- Company: Join Oxfam, a global movement dedicated to ending poverty and promoting equality.
- Benefits: Enjoy a vibrant work environment, flexible hours, and the chance to make a real impact.
- Other info: Oxfam values diversity and encourages applicants from all backgrounds to apply.
- Why this job: Be part of a passionate community, develop leadership skills, and contribute to social change.
- Qualifications: No specific experience required; just bring your enthusiasm and a willingness to learn!
The predicted salary is between 28800 - 43200 € per year.
About Us
Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.
Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
Oxfam Purpose
To work with others to overcome poverty and suffering
Trading Purpose
To make as much money as possible to overcome poverty and suffering
About our Oxfam Shops
Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.
The Role of our Deputy Shop Managers
Commercially aware and constantly looking for new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.
The role of the deputy shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence.
Often the only paid member of staff, our managers and deputy managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.
Our Values and Commitment to Safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
Key Skills and Competencies required
- Ability to support development and maintenance of successful, inclusive and diverse team who are able to maintain day to day activities of the shop.
- Some commercial awareness with ability to support effective retail processes and strong merchandising
- Ability to work collaboratively with the Shop Manager, and to build positive relationships with other colleagues. provide excellent customer service, and engage with local community and other civil society organisation
- Ability to demonstrate resilience to everyday pressures that come with the role and manage conflicting demands seeking appropriate support, advice and guidance when needed.
- Numerate and financial literate, able to interpret basic financial reports, monitor budgets and maintain shops administrative systems.
How to apply
As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.
For full information surrounding DBS and the vacancy, please view the full job description.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
Deputy Shop Manager (Moseley) in Birmingham employer: Oxfam
Oxfam is an exceptional employer, offering a dynamic and inclusive work environment where Deputy Shop Managers can thrive while making a meaningful impact in their community. With a strong commitment to employee development, Oxfam provides opportunities for growth and empowerment, ensuring that every team member feels valued and supported. Located in Moseley, our shops are not just retail spaces; they are vibrant community hubs dedicated to raising awareness and funds to combat poverty, making this role both rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Shop Manager (Moseley) in Birmingham
✨Tip Number 1
Familiarise yourself with Oxfam's mission and values. Understanding their commitment to ending poverty and promoting equality will help you align your approach during interviews and discussions, showcasing your passion for their cause.
✨Tip Number 2
Highlight your experience in retail and team management. Be ready to discuss specific examples of how you've motivated teams, improved sales, or created a positive work environment, as these are key aspects of the Deputy Shop Manager role.
✨Tip Number 3
Demonstrate your commercial awareness by researching current retail trends and how they might apply to Oxfam shops. Being able to discuss innovative ideas for attracting customers or increasing sales will set you apart from other candidates.
✨Tip Number 4
Prepare to showcase your community engagement skills. Think of ways you've successfully collaborated with local organisations or engaged with the community, as this is crucial for building relationships and support for Oxfam's mission.
We think you need these skills to ace Deputy Shop Manager (Moseley) in Birmingham
Some tips for your application 🫡
Understand Oxfam's Mission:Familiarise yourself with Oxfam's goals and values. Highlight your alignment with their mission to combat poverty and inequality in your application.
Tailor Your Cover Letter:Craft a cover letter that specifically addresses the essential criteria mentioned in the job profile. Use examples from your experience that demonstrate your ability to support team development, manage retail processes, and engage with the community.
Showcase Relevant Skills:In your CV, emphasise skills such as commercial awareness, customer service excellence, and financial literacy. Provide concrete examples of how you've successfully applied these skills in previous roles.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Oxfam
✨Show Your Passion for Oxfam's Mission
Make sure to express your enthusiasm for Oxfam's commitment to ending poverty and injustice. Share any personal experiences or motivations that align with their values, as this will demonstrate your genuine interest in the role.
✨Highlight Your Team Leadership Skills
As a Deputy Shop Manager, you'll be working closely with volunteers and staff. Be prepared to discuss your experience in motivating teams, delegating tasks, and creating an inclusive work environment. Use specific examples to illustrate your leadership style.
✨Demonstrate Commercial Awareness
Oxfam shops focus on raising funds through effective retail processes. Be ready to talk about your understanding of merchandising, customer service, and how you can contribute to increasing sales. Mention any relevant experience in retail or similar environments.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle everyday pressures and conflicting demands. Think of scenarios where you've successfully managed challenges in a retail setting, and be ready to explain how you sought support and maintained resilience.
