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- Tasks: Lead a vibrant team and drive business success in a busy shop environment.
- Company: Join a community-focused organisation that values inclusivity and teamwork.
- Benefits: Gain valuable experience, develop leadership skills, and enjoy a supportive work culture.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while building your career.
- Qualifications: Strong communication skills and a passion for teamwork are essential.
The predicted salary is between 25000 - 30000 £ per year.
The Deputy Shop Manager is commercially aware and constantly looking for new business opportunities. They motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business. The role is empowered, varied, busy and involves working with volunteers who may run the shop in the manager’s absence. They are comfortable in this environment, enjoy working with others and are effective at delegating to their teams. Excellent communicators, they are creative and look for opportunities to attract new supporters daily.
Responsibilities
- Support development and maintenance of a successful, inclusive and diverse team who are able to maintain day to day activities of the shop.
- Demonstrate some commercial awareness with the ability to support effective retail processes and strong merchandising.
- Work collaboratively with the Shop Manager, build positive relationships with other colleagues, provide excellent customer service, and engage with local community and other civil society organisations.
- Demonstrate resilience to everyday pressures that come with the role and manage conflicting demands, seeking appropriate support, advice and guidance when needed.
- Numerate and financially literate, able to interpret basic financial reports, monitor budgets and maintain shop administrative systems.
Key Skills and Competencies
- Ability to support development and maintenance of a successful, inclusive and diverse team who are able to maintain day to day activities of the shop.
- Some commercial awareness with ability to support effective retail processes and strong merchandising.
- Ability to work collaboratively with the Shop Manager, and to build positive relationships with other colleagues, provide excellent customer service, and engage with local community and other civil society organisations.
- Ability to demonstrate resilience to everyday pressures that come with the role and manage conflicting demands, seeking appropriate support, advice and guidance when needed.
- Numerate and financial literate, able to interpret basic financial reports, monitor budgets and maintain shop administrative systems.
Deputy Shop Manager (Malvern) employer: Oxfam
Contact Detail:
Oxfam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Shop Manager (Malvern)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with the community. This will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Deputy Shop Manager, you'll need to motivate your team and engage with customers. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Be ready to showcase your commercial awareness. Think of examples where you've identified business opportunities or improved processes in previous roles. This will demonstrate your ability to contribute to the shop's success.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Deputy Shop Manager (Malvern)
Some tips for your application 🫡
Show Your Commercial Awareness: When writing your application, make sure to highlight any experience you have with retail processes or merchandising. We want to see how you can spot new business opportunities and contribute to our shop's success!
Team Spirit is Key: Emphasise your ability to work collaboratively and motivate a team. Share examples of how you've built positive relationships in previous roles, as we value inclusivity and teamwork at StudySmarter.
Communicate Clearly: Since excellent communication is crucial for this role, ensure your application is clear and engaging. Use straightforward language and be yourself – we love authenticity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Oxfam
✨Know Your Numbers
Brush up on your financial literacy before the interview. Be prepared to discuss how you would interpret basic financial reports and manage budgets. This shows that you understand the commercial side of the role and can contribute to the shop's success.
✨Showcase Your Team Spirit
Think of examples where you've successfully motivated a team or worked collaboratively with others. Highlight your experience in creating an inclusive environment and how you’ve effectively delegated tasks. This will demonstrate your ability to support the development of a diverse team.
✨Be Ready for Real-Life Scenarios
Prepare for situational questions that may ask how you would handle everyday pressures or conflicting demands. Think about past experiences where you’ve shown resilience and sought support when needed. This will illustrate your problem-solving skills and adaptability.
✨Engage with the Community
Research local community initiatives or organisations that align with the shop's mission. Be ready to discuss how you would engage with these groups to attract new supporters. This shows your commitment to building positive relationships and enhancing customer service.