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For Companies At a Glance
- Tasks: Lead a dynamic team, manage shop operations, and drive sales for a meaningful cause.
- Company: Join Oxfam, a global movement dedicated to ending poverty and promoting equality.
- Benefits: Enjoy a vibrant work environment, flexible hours, and the chance to make a real impact.
- Why this job: Be part of a passionate community, develop leadership skills, and contribute to social change.
- Qualifications: No specific experience required; just bring your enthusiasm and a willingness to learn!
- Other info: Weekend work is necessary, and you'll be part of a diverse and inclusive team.
The predicted salary is between 28800 - 43200 £ per year.
The Role of our Deputy Shop Managers
Commercially aware and constantly looking for new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.
The role is empowered, varied, and busy, giving the opportunity to work with amazing people. Managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence.
Often the only paid member of staff, our managers and deputy managers are comfortable in this environment, enjoy working with others, and are good at delegating to their teams. They are excellent communicators, creative, and always look for opportunities to attract new supporters.
Requirements
- Ability to support development and maintenance of a successful, inclusive and diverse team that can manage day‑to‑day shop activities.
- Commercial awareness to support effective retail processes and strong merchandising.
- Ability to work collaboratively with the Shop Manager, build positive relationships with colleagues, provide excellent customer service, and engage with local community and other civil society organisations.
- Resilience to everyday pressures, manage conflicting demands, and seek appropriate support, advice and guidance when needed.
- Numeracy and financial literacy: interpret basic financial reports, monitor budgets, and maintain shop administrative systems.
Work Conditions
The role requires working some weekends, including Sunday.
Equal Opportunity Statement
Oxfam encourages ethnic, gender, disability, age and other diversity and is an equal opportunity employer.
Background Checks
All offers of employment will be subject to satisfactory references and appropriate screening checks, including criminal records and terrorism finance checks. The successful candidate will be required to undertake extensive background checking, including a Disclosure and Barring Service (DBS) check, as this role involves unsupervised access to vulnerable groups.
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Deputy Shop Manager (Hastings) employer: Oxfam
Contact Detail:
Oxfam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Shop Manager (Hastings)
✨Tip Number 1
Familiarise yourself with Oxfam's mission and values. Understanding their commitment to ending poverty and promoting equality will help you align your approach during interviews and discussions, showcasing your passion for their cause.
✨Tip Number 2
Highlight your experience in retail and team management. Be prepared to discuss specific examples of how you've motivated teams, improved sales, or created a positive work environment, as these are key aspects of the Deputy Shop Manager role.
✨Tip Number 3
Network with current or former Oxfam employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Demonstrate your understanding of community engagement. Be ready to share ideas on how to attract new supporters and enhance customer service, as this is crucial for the success of Oxfam shops.
We think you need these skills to ace Deputy Shop Manager (Hastings)
Some tips for your application 🫡
Understand Oxfam's Mission: Before applying, take some time to understand Oxfam's mission and values. This will help you tailor your application to reflect how your personal values align with theirs.
Craft a Compelling Cover Letter: In your cover letter, clearly explain how your skills and experiences meet the essential criteria outlined in the job profile. Use specific examples to demonstrate your commercial awareness and ability to work collaboratively.
Highlight Relevant Experience: Make sure your CV highlights any relevant experience in retail management, team leadership, and customer service. Emphasise your ability to motivate teams and manage day-to-day shop activities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Oxfam
✨Show Your Passion for Oxfam's Mission
Make sure to express your enthusiasm for Oxfam's commitment to ending poverty and injustice. Share any personal experiences or motivations that align with their values, as this will demonstrate your genuine interest in the role.
✨Highlight Your Team Leadership Skills
As a Deputy Shop Manager, you'll be working closely with volunteers and staff. Be prepared to discuss your experience in leading teams, motivating others, and creating a positive work environment. Use specific examples to illustrate your ability to delegate and empower others.
✨Demonstrate Commercial Awareness
Oxfam shops focus on raising funds through effective retail processes. Be ready to talk about your understanding of retail operations, merchandising, and how you can contribute to increasing sales. Mention any relevant experience you have in a retail or commercial setting.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and resilience under pressure. Think of scenarios where you've had to manage conflicting demands or support your team through challenges. Practising these responses will help you feel more confident during the interview.