At a Glance
- Tasks: Lead a dynamic team, drive sales, and create a positive shop environment.
- Company: Join Oxfam, a global movement dedicated to ending poverty and injustice.
- Benefits: Enjoy a vibrant work culture, community engagement, and the chance to make a real impact.
- Why this job: Be part of a mission-driven organization that empowers communities and promotes equality.
- Qualifications: Strong communication skills, commercial awareness, and a passion for teamwork are essential.
- Other info: Oxfam values diversity and encourages applicants from all backgrounds to apply.
The predicted salary is between 28800 - 43200 £ per year.
About Us
Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.
Oxfam GB is a member of an international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
Oxfam Purpose
To work with others to overcome poverty and suffering.
Trading Purpose
To make as much money as possible to overcome poverty and suffering.
About our Oxfam Shops
Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focused on making as much money as possible.
The Role of our Deputy Shop Managers
Commercially aware and constantly looking for new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.
The role of the deputy shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence.
Often the only paid member of staff, our managers and deputy managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.
Our Values and Commitment to Safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
Key Skills and Competencies required
- Ability to support development and maintenance of a successful, inclusive and diverse team who are able to maintain day-to-day activities of the shop.
- Some commercial awareness with ability to support effective retail processes and strong merchandising.
- Ability to work collaboratively with the Shop Manager, build positive relationships with other colleagues, provide excellent customer service, and engage with local community and other civil society organisations.
- Ability to demonstrate resilience to everyday pressures that come with the role and manage conflicting demands seeking appropriate support, advice and guidance when needed.
- Numerate and financially literate, able to interpret basic financial reports, monitor budgets and maintain the shop’s administrative systems.
How to apply
As part of your online application, please upload your up-to-date CV and a covering letter explaining your suitability against the essential criteria in the job profile.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will also be subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.
For full information surrounding DBS and the vacancy, please view the full job description.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
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Deputy Shop Manager (Frodsham) employer: Oxfam
Contact Detail:
Oxfam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Shop Manager (Frodsham)
✨Tip Number 1
Familiarize yourself with Oxfam's mission and values. Understanding their commitment to ending poverty and promoting equality will help you align your approach and demonstrate your passion for the cause during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Highlighting your ability to create a positive work environment will resonate well with Oxfam's focus on teamwork and community.
✨Tip Number 3
Research local community engagement initiatives that Oxfam is involved in. Being able to discuss how you can contribute to these efforts will demonstrate your commitment to building relationships within the community.
✨Tip Number 4
Prepare to discuss your commercial awareness and experience with retail processes. Oxfam values deputy shop managers who can identify new business opportunities, so be ready to share your ideas on how to enhance shop performance.
We think you need these skills to ace Deputy Shop Manager (Frodsham)
Some tips for your application 🫡
Understand Oxfam's Mission: Before you start writing your application, take some time to understand Oxfam's mission and values. Reflect on how your personal values align with their commitment to ending poverty and promoting equality.
Tailor Your Cover Letter: In your covering letter, specifically address the essential criteria mentioned in the job profile. Use examples from your past experiences that demonstrate your ability to support a diverse team, manage retail processes, and engage with the community.
Highlight Relevant Skills: Make sure to emphasize your commercial awareness, customer service skills, and ability to work collaboratively. Mention any experience you have in managing teams or working in a retail environment, as this is crucial for the role.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Oxfam
✨Show Your Passion for Oxfam's Mission
Make sure to express your enthusiasm for Oxfam's commitment to ending poverty and injustice. Share any personal experiences or motivations that align with their mission, as this will demonstrate your genuine interest in the role.
✨Highlight Your Team Leadership Skills
As a Deputy Shop Manager, you'll be working closely with volunteers and staff. Be prepared to discuss your experience in motivating teams, delegating tasks, and creating an inclusive work environment. Use specific examples to illustrate your leadership style.
✨Demonstrate Commercial Awareness
Oxfam values commercially aware candidates. Be ready to talk about your understanding of retail processes, merchandising, and how you can contribute to maximizing profits while supporting the charity's goals.
✨Prepare for Situational Questions
Expect questions that assess your resilience and ability to handle pressure. Think of scenarios where you've successfully managed conflicting demands or provided excellent customer service, and be ready to share those stories.