At a Glance
- Tasks: Help create inspiring collections and provide great customer service in our retail shop.
- Company: Join Oxfam, a movement dedicated to building a fairer world.
- Benefits: Gain valuable skills, meet new friends, and have flexible volunteering hours.
- Other info: Full training provided, with lunch and travel costs covered.
- Why this job: Make a real difference while learning and having fun in your community.
- Qualifications: No experience needed, just a passion for helping others and being part of a team.
The predicted salary is between 7.2 - 8.8 £ per hour.
Available from 27/09/2025 to 27/01/2027. Open to applicants aged under 18 years. Do you want to make a real difference? At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
Here's why Oxfam is the perfect opportunity for you:
- Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like-minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Volunteer role: Under 18 Retail Volunteer
Volunteer manager: Shop Manager
Where you will be based: Shop
Why we want you: We’re seeking friendly, reliable people who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing: Undertaking shop related tasks agreed with the Manager, for example:
- Selecting, sorting, and pricing donated stock.
- Chatting to customers, giving great customer service.
- Visual merchandising: creating eye-catching window and in-store displays.
- Photographing items for the online shop.
- This role may include occasionally lifting boxes.
We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need: We ask that you are reliable and on time for your volunteering. Full training and support is given for this role - no prior experience is required. Happy to be part of a team and collaborate effectively with others.
What's in it for you:
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
- Access to training and development.
- Grow your confidence and meet new people.
- Flexible volunteering schedules that fit your education and other commitments.
- Possible references for future employers.
Disclaimer: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance. Parental/Guardian Consent will be required as part of the application process. Some Local Authorities may also require a Child Work Permit for volunteering activity, and this may cause a delay to processing your application. Please discuss this with the Manager as they can provide further guidance.
Under 18 Retail Volunteer (Brigg, North Lincolnshire) employer: Oxfam
Oxfam is an exceptional employer, offering a dynamic and supportive work environment in Marlow where Deputy Shop Managers can thrive. With a strong commitment to diversity and community engagement, employees benefit from opportunities for personal growth and the chance to make a meaningful impact while working alongside passionate volunteers. The culture fosters collaboration and creativity, ensuring that every team member feels valued and empowered to contribute to the shop's success.
StudySmarter Expert Advice🤫
We think this is how you could land Under 18 Retail Volunteer (Brigg, North Lincolnshire)
✨Get Involved in Local Events
Check out local community events and markets where retail opportunities often pop up. Volunteering at these events not only gives you experience but also helps you make valuable connections with local retailers who might be on the lookout for enthusiastic volunteers like us.
✨Reach Out to Local Businesses
Don’t be shy! Walk into shops and ask if they need help. Many small retail stores appreciate the extra hands and are often more flexible with unofficial volunteering roles. Plus, it shows your initiative and interest directly to the business owners.
✨Join Retail Volunteer Networks
Look for local volunteer networks or organisations that specialise in retail placements. These platforms often have a solid list of volunteer opportunities tailored to the retail sector and can connect us with like-minded individuals who can share their experiences.
✨Showcase Your Passion Online
Use social media to showcase your passion for retail. Share posts about your favourite local shops or your thoughts on retail trends. It’s a great way to increase your visibility in the community and may catch the eye of potential retail opportunities—especially if you’re looking to volunteer!
We think you need these skills to ace Under 18 Retail Volunteer (Brigg, North Lincolnshire)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, it's all about great customer interactions. Share any previous experience you have in customer service roles, even if it's informal, like helping out in a family shop or during school events. Highlighting a friendly attitude and a willingness to help goes a long way!
Don’t Forget to Mention Team Spirit:Retail thrives on teamwork! Make sure you mention any group activities or volunteer work where you’ve collaborated with others. This shows that you can communicate well and contribute to a positive environment, which is key for any retail role.
Craft a Warm Cover Letter:Since this is a volunteer role, your cover letter should reflect your passion for helping others and your eagerness to learn. Talk about why you want to volunteer with Oxfam and how contributing aligns with your values and career goals. Make it personal!
Highlight Availability:Being flexible with your schedule can really set you apart for a volunteer position. Mention your availability clearly in your application so that Oxfam knows when you can jump in and help out. They’ll appreciate your willingness to work around their needs!
How to prepare for a job interview at Oxfam
✨Dress the Part
Even though it's a volunteer role, you want to show that you respect the retail environment at Oxfam. Go for a smart-casual look that matches the store vibe—this shows you're ready to represent their brand effectively, and it creates a positive first impression!
✨Know the Products
Retail is all about understanding the products and services on offer. Brush up on Oxfam’s key items or any seasonal promotions they might have going on. This knowledge not only helps you engage with customers but also shows your commitment to getting involved.
✨Customer Interaction Scenarios
Expect scenarios where you'll demonstrate your customer service skills. Prepare to role-play or answer questions about handling difficult customers or upselling products. Practising these interactions can help us feel more confident and show how we can positively impact the Oxfam experience.
✨Passion for Retail
As a volunteer, your enthusiasm can shine through your motivation. Be ready to share why you love retail and what excites you about working with Oxfam. This shows that you’re eager to learn and contribute, which is always a massive plus!
