Bookshop Manager (Norwich, Bedford St)

About Us Oxfam is a global movement of people working together to end the injustice of poverty. We tackle inequality, save, protect, and rebuild lives, and address issues like land rights, climate change, and discrimination against women. We aim for a world where everyone can enjoy life free from poverty. Oxfam GB, part of an international confederation of 21 organizations, operates in over 90 countries, collaborating with partners and communities in humanitarian, development, and campaigning efforts. Oxfam Purpose To work with others to overcome poverty and suffering Trading Purpose To generate funds to overcome poverty and suffering About our Oxfam Shops Founded in 1948, our shops are vital to our mission, raising funds and awareness. Guided by values of empowerment, accountability, and inclusiveness, they focus on maximizing revenue. The Role of our Shop Managers Shop managers are commercially aware, motivated, and create a safe, energetic environment. They uphold high standards, drive results, and are accountable for their shop\’s success. They work with volunteers who handle many operational tasks, and are skilled communicators, creative, and proactive in attracting supporters. Our Values and Commitment to Safeguarding We are dedicated to preventing misconduct and promoting welfare, expecting all staff and volunteers to adhere to our code of conduct. We value diversity and gender equality, encouraging applicants from various backgrounds. Key Skills and Competencies required Leadership and team development experience Results-oriented with strong delegation and coaching skills Excellent communication and motivational abilities Time management under conflicting priorities Resilience and adaptability Commercial awareness and retail process management Financial literacy IT literacy, social media, and ecommerce awareness Alignment with Oxfam\’s principles and values How to apply Please upload your CV and a cover letter explaining your suitability. Employment offers are subject to references and screening, including criminal background checks and DBS, due to the role\’s nature involving vulnerable groups. For full details, see the full job description. A thriving diverse Oxfam We believe in people power to create change. We aim for an inclusive, diverse workforce that reflects the communities we serve, dismantling unequal power structures and celebrating differences. Everyone\’s participation is vital, and we welcome your application. #J-18808-Ljbffr