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For Companies At a Glance
- Tasks: Coordinate and support shops, ensuring smooth operations and maximising income.
- Company: Join Oxfam, a leading charity dedicated to making a positive impact in communities.
- Benefits: Enjoy travel expense coverage and the chance to work with diverse teams.
- Why this job: A dynamic role with opportunities for growth and community engagement.
- Qualifications: Retail or operational management experience is essential; strong communication skills are a must.
- Other info: Extensive travel across various locations is required; a car may be necessary.
The predicted salary is between 30000 - 42000 £ per year.
:
As a key member of the area team, your role is to coordinate and provide operational support to our shops within a defined geographical area. Covering short-term shop manager absences, you\’ll ensure uninterrupted trading and maximise income generation. No two days are the same – expect variety and collaboration with diverse communities. This role is a fantastic stretch opportunity for those with
shop manager experience, serving as a potential stepping stone toward an area manager role.
The role will support shop cover in our Oxfam shop network across Aberystwyth, Cardigan, Carmarthen, Swansea, Port Talbot, Cardiff, Penarth, Monmouth, Chepstow, Hay-on-Wye, Ross-on-Wye, Cheltenham, Cirencester, Stroud and Gloucester. Whilst travel expenses will be covered, candidates will need to be both willing and able to commit to extensive travel across this defined geographic region.
Please note: ability to travel is essential, so a car may be required.
Key Responsibilities:
• Create and maintain inclusive, respectful, and safe environments in the shops.
• Collaborate with Area Manager and shop managers to allocate shop cover effectively.
• Build trusting relationships in each shop to maintain engaged and motivated teams.
• Maximise Net Sales Contribution (NSC) and Gift Aid (GA) in all covered shops to agreed targets.
• Deliver continuous improvement support against specific KPIs.
• Develop and deliver a framework for feedback and handovers.
• Actively contribute to the local community and wider Retail network.
Qualifications:
• Previous retail or operational management experience
• Agile and adaptable working style
• Excellent communication and relationship-building skills
Join us in making a positive impact on communities and showcasing our values in action
Our Values and Commitment to Safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our are recruited to work for us.
Area Support Shop Manager employer: Oxfam
Contact Detail:
Oxfam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Support Shop Manager
✨Tip Number 1
Familiarise yourself with Oxfam's values and commitment to safeguarding. Understanding their mission and how they operate will help you align your approach during interviews and discussions, showcasing that you're a good fit for their culture.
✨Tip Number 2
Network with current or former employees of Oxfam, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Prepare to discuss specific examples from your previous retail or operational management experience that demonstrate your ability to create inclusive environments and build strong relationships. This will show that you have the practical skills needed for the role.
✨Tip Number 4
Be ready to talk about your adaptability and how you've handled unexpected challenges in past roles. Since this position involves covering for shop managers and requires extensive travel, demonstrating your flexibility will be key.
We think you need these skills to ace Area Support Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail or operational management experience. Emphasise any roles where you coordinated teams or managed shop operations, as this will be crucial for the Area Support Shop Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for community engagement and how your skills align with Oxfam's values. Mention specific examples of how you've built trusting relationships in previous roles and contributed to team motivation.
Highlight Flexibility and Travel Readiness: Clearly state your willingness and ability to travel extensively across the defined geographic region. If you have a car, mention it, as this is essential for the role.
Showcase Communication Skills: Since excellent communication and relationship-building skills are key for this role, provide examples in your application that demonstrate your ability to collaborate effectively with diverse teams and communities.
How to prepare for a job interview at Oxfam
✨Showcase Your Retail Experience
Make sure to highlight your previous retail or operational management experience during the interview. Be prepared to discuss specific examples of how you've successfully managed teams and maximised sales in past roles.
✨Demonstrate Adaptability
Given the dynamic nature of this role, it's crucial to demonstrate your agile and adaptable working style. Share instances where you've had to quickly adjust to changing circumstances or tackle unexpected challenges in a retail environment.
✨Build Rapport with Interviewers
Since relationship-building is key in this position, focus on establishing a connection with your interviewers. Use active listening skills and engage in meaningful conversation to show that you value collaboration and community engagement.
✨Understand Oxfam's Values
Familiarise yourself with Oxfam's values and commitment to safeguarding. Be ready to discuss how your personal values align with theirs and provide examples of how you've upheld similar principles in your previous roles.
