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- Tasks: Coordinate and support shops, ensuring smooth operations and maximising income.
- Company: Join Oxfam, a leading charity dedicated to making a positive impact in communities.
- Benefits: Enjoy travel expense coverage and the chance to work in diverse environments.
- Why this job: Experience variety, collaboration, and a stepping stone to an area manager role.
- Qualifications: Previous retail management experience and strong communication skills are essential.
- Other info: Extensive travel across East Midlands, Peterborough, Buckinghamshire, and Hertfordshire is required.
The predicted salary is between 28800 - 43200 £ per year.
:
As a key member of the area team, your role is to coordinate and provide operational support to our shops within a defined geographical area. Covering short-term shop manager absences, you\’ll ensure uninterrupted trading and maximise income generation. No two days are the same – expect variety and collaboration with diverse communities. This role is a fantastic stretch opportunity for those with shop manager experience, serving as a potential stepping stone toward an area manager role.
This role will support shop cover in our Oxfam shop network across the East Midlands, Peterborough, Buckinghamshire, and Hertfordshire. Whilst travel expenses will be covered, candidates will need to be both willing and able to commit to extensive travel across this defined geographic region.
Please note: ability to travel is essential, so a car may be required.
Key Responsibilities:
• Create and maintain inclusive, respectful, and safe environments in the shops.
• Collaborate with Area Manager and shop managers to allocate shop cover effectively.
• Build trusting relationships in each shop to maintain engaged and motivated teams.
• Maximise Net Sales Contribution (NSC) and Gift Aid (GA) in all covered shops to agreed targets.
• Deliver continuous improvement support against specific KPIs.
• Develop and deliver a framework for feedback and handovers.
• Actively contribute to the local community and wider Retail network.
Qualifications:
• Previous retail or operational management experience
• Agile and adaptable working style
• Excellent communication and relationship-building skills
Join us in making a positive impact on communities and showcasing our values in action!
Our Values and Commitment to Safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our are recruited to work for us.
Area Support Shop Manager employer: Oxfam
Contact Detail:
Oxfam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Support Shop Manager
✨Tip Number 1
Familiarise yourself with Oxfam's values and mission. Understanding their commitment to community impact and safeguarding will help you align your responses during interviews, showcasing that you share their ethos.
✨Tip Number 2
Network with current or former employees of Oxfam, especially those in retail management roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare examples from your previous experience that demonstrate your ability to manage teams and drive sales. Highlighting specific achievements will make you stand out as a candidate who can contribute to maximising income generation.
✨Tip Number 4
Be ready to discuss your adaptability and problem-solving skills. Given the dynamic nature of the role, showcasing how you've successfully navigated challenges in past positions will illustrate your readiness for this opportunity.
We think you need these skills to ace Area Support Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail or operational management experience. Emphasise any roles where you coordinated teams or managed shop operations, as this will be crucial for the Area Support Shop Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for community engagement and how your skills align with Oxfam's values. Mention specific examples of how you've built trusting relationships in previous roles and contributed to team motivation.
Highlight Adaptability: Given the agile and adaptable working style required for this role, include examples in your application that demonstrate your ability to handle diverse situations and collaborate effectively with different teams.
Showcase Communication Skills: Since excellent communication and relationship-building skills are essential, provide examples of how you've successfully communicated with teams or stakeholders in past positions. This could include resolving conflicts or leading team meetings.
How to prepare for a job interview at Oxfam
✨Showcase Your Retail Experience
Make sure to highlight your previous retail or operational management experience during the interview. Share specific examples of how you've successfully managed teams and maximised sales in past roles, as this will demonstrate your capability for the Area Support Shop Manager position.
✨Emphasise Adaptability
Given the dynamic nature of this role, it's crucial to convey your agile and adaptable working style. Prepare to discuss situations where you've had to quickly adjust to changes or challenges in a retail environment, showcasing your problem-solving skills.
✨Build Rapport with Interviewers
Since relationship-building is key in this role, focus on establishing a connection with your interviewers. Use active listening and engage in meaningful conversation to demonstrate your excellent communication skills and ability to foster trusting relationships.
✨Understand Oxfam's Values
Familiarise yourself with Oxfam's values and commitment to safeguarding. Be prepared to discuss how your personal values align with theirs and how you can contribute to creating inclusive and respectful environments in the shops.