Area Support Shop Manager
Area Support Shop Manager

Area Support Shop Manager

Farnham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate and support Oxfam shops, ensuring smooth operations and maximising income.
  • Company: Join Oxfam, a leading charity dedicated to fighting poverty and promoting social justice.
  • Benefits: Enjoy travel expense coverage and the chance to make a real community impact.
  • Why this job: Experience diverse challenges and collaborate with passionate teams while advancing your career.
  • Qualifications: Retail management experience and strong communication skills are essential.
  • Other info: Extensive travel across Surrey and Hampshire is required; flexibility is key.

The predicted salary is between 28800 - 43200 £ per year.

As a key member of the area team, your role is to coordinate and provide operational support to our shops within a defined geographical area. Covering short-term shop manager absences, you'll ensure uninterrupted trading and maximise income generation. No two days are the same – expect variety and collaboration with diverse communities. This role is a fantastic stretch opportunity for those with shop manager experience, serving as a potential stepping stone toward an area manager role. The role will support shop cover in our Oxfam shop network across Surrey and Hampshire. This includes Oxfam Shops in the following geographical area: Winchester, Petersfield, Cranleigh, Godalming, Guildford, Farnham. Whilst travel expenses will be covered, candidates will need to be both willing and able to commit to extensive travel across this defined geographic region.

Key Responsibilities:

  • Create and maintain inclusive, respectful, and safe environments in the shops.
  • Collaborate with Area Manager and shop managers to allocate shop cover effectively.
  • Build trusting relationships in each shop to maintain engaged and motivated teams.
  • Maximise Net Sales Contribution (NSC) and Gift Aid (GA) in all covered shops to agreed targets.
  • Deliver continuous improvement support against specific KPIs.
  • Develop and deliver a framework for feedback and handovers.
  • Actively contribute to the local community and wider Retail network.

Qualifications:

  • Previous retail or operational management experience
  • Agile and adaptable working style
  • Excellent communication and relationship-building skills

Join us in making a positive impact on communities and showcasing our values in action.

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Bank or payment details should not be provided when applying for a job. All applications should be made via the 'Apply now' button.

Area Support Shop Manager employer: Oxfam

Oxfam is an exceptional employer that values inclusivity, collaboration, and community engagement. As an Area Support Shop Manager, you will enjoy a dynamic work environment across Surrey and Hampshire, with opportunities for professional growth and development towards an area manager role. With a strong commitment to safeguarding and ethical practices, Oxfam fosters a supportive culture where your contributions directly impact local communities.
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Contact Detail:

Oxfam Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Area Support Shop Manager

✨Tip Number 1

Familiarise yourself with Oxfam's mission and values. Understanding their commitment to community engagement and safeguarding will help you align your responses during interviews, showcasing that you're a good fit for their culture.

✨Tip Number 2

Network with current or former Oxfam employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions about the role.

✨Tip Number 3

Highlight your adaptability and experience in managing diverse teams. Since the role involves covering various shops and working with different communities, demonstrating your ability to thrive in dynamic environments will set you apart.

✨Tip Number 4

Prepare specific examples of how you've maximised sales or improved operational efficiency in previous roles. Being able to discuss measurable outcomes will show your potential impact on Oxfam's shops.

We think you need these skills to ace Area Support Shop Manager

Retail Management Experience
Operational Coordination
Team Leadership
Relationship Building
Sales Maximisation
Performance Improvement
Community Engagement
Effective Communication
Adaptability
Problem-Solving
Time Management
Travel Flexibility
Customer Service Orientation
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and qualifications required for the Area Support Shop Manager position. Tailor your application to highlight relevant experiences that align with these requirements.

Highlight Relevant Experience: Emphasise your previous retail or operational management experience in your CV and cover letter. Provide specific examples of how you've successfully managed teams, maximised sales, or improved operations in past roles.

Showcase Communication Skills: Since excellent communication and relationship-building skills are crucial for this role, include examples in your application that demonstrate your ability to collaborate effectively with diverse teams and communities.

Express Commitment to Values: Oxfam places a high priority on values and safeguarding. In your application, express your commitment to these values and provide examples of how you have upheld similar principles in your previous roles.

How to prepare for a job interview at Oxfam

✨Showcase Your Retail Experience

Make sure to highlight your previous retail or operational management experience during the interview. Share specific examples of how you've successfully managed teams and maximised sales in past roles, as this will demonstrate your capability for the Area Support Shop Manager position.

✨Emphasise Adaptability

Given the dynamic nature of the role, it's crucial to convey your agile and adaptable working style. Prepare to discuss situations where you've had to quickly adjust to changes or challenges in a retail environment, showcasing your problem-solving skills.

✨Build Rapport with Interviewers

Strong communication and relationship-building skills are key for this role. During the interview, focus on establishing a connection with your interviewers. Use active listening and engage with their questions to show that you value collaboration and teamwork.

✨Demonstrate Community Engagement

Oxfam values community involvement, so be ready to discuss how you've contributed to local communities in previous roles. Share any initiatives you've led or participated in that align with Oxfam's mission, as this will reflect your commitment to making a positive impact.

Area Support Shop Manager
Oxfam
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  • Area Support Shop Manager

    Farnham
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-09-17

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    Oxfam

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