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- Tasks: Coordinate and support Oxfam shops, ensuring smooth operations and maximising income.
- Company: Join Oxfam, a leading charity making a real difference in communities.
- Benefits: Travel expenses covered, dynamic work environment, and opportunities for career growth.
- Why this job: Gain valuable experience while positively impacting local communities and working with diverse teams.
- Qualifications: Retail or operational management experience and strong communication skills.
- Other info: Extensive travel required across various locations, perfect for those seeking adventure.
The predicted salary is between 30000 - 42000 £ per year.
:
As a key member of the area team, your role is to coordinate and provide operational support to our shops within a defined geographical area. Covering short-term shop manager absences, you\’ll ensure uninterrupted trading and maximise income generation. No two days are the same – expect variety and collaboration with diverse communities. This role is a fantastic stretch opportunity for those with
shop manager experience, serving as a potential stepping stone toward an area manager role.
The role will support shop cover in our Oxfam shop network across Aberystwyth, Cardigan, Carmarthen, Swansea, Port Talbot, Cardiff, Penarth, Monmouth, Chepstow, Hay-on-Wye, Ross-on-Wye, Cheltenham, Cirencester, Stroud and Gloucester. Whilst travel expenses will be covered, candidates will need to be both willing and able to commit to extensive travel across this defined geographic region.
Please note: ability to travel is essential, so a car may be required.
Key Responsibilities:
• Create and maintain inclusive, respectful, and safe environments in the shops.
• Collaborate with Area Manager and shop managers to allocate shop cover effectively.
• Build trusting relationships in each shop to maintain engaged and motivated teams.
• Maximise Net Sales Contribution (NSC) and Gift Aid (GA) in all covered shops to agreed targets.
• Deliver continuous improvement support against specific KPIs.
• Develop and deliver a framework for feedback and handovers.
• Actively contribute to the local community and wider Retail network.
Qualifications:
• Previous retail or operational management experience
• Agile and adaptable working style
• Excellent communication and relationship-building skills
Join us in making a positive impact on communities and showcasing our values in action
Our Values and Commitment to Safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our are recruited to work for us.
Area Support Shop Manager employer: Oxfam
Contact Detail:
Oxfam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Support Shop Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us that you’re not just interested in the role, but also in making a positive impact in the community.
✨Tip Number 3
Practice your responses to common interview questions, especially around teamwork and adaptability. We want to see how you handle different situations and work with diverse teams.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show your enthusiasm for the role.
We think you need these skills to ace Area Support Shop Manager
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous retail or operational management experience in your application. We want to see how your background aligns with the role of Area Support Shop Manager, so don’t hold back on those relevant details!
Be Yourself: Let your personality shine through in your written application. We value excellent communication and relationship-building skills, so show us how you can connect with diverse communities and create inclusive environments.
Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention your adaptability and agile working style, as these are key traits we’re looking for in our Area Support Shop Manager.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team and making a positive impact in the community.
How to prepare for a job interview at Oxfam
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Area Support Shop Manager. Familiarise yourself with Oxfam's mission and values, as well as the specific shops you'll be supporting. This will help you demonstrate your commitment and how your experience aligns with their needs.
✨Showcase Your Flexibility
Since this role involves covering for shop managers and requires extensive travel, be ready to discuss your adaptability. Share examples from your past where you've successfully managed unexpected changes or challenges in a retail environment.
✨Build Rapport with the Interviewers
During the interview, focus on building a connection with your interviewers. Use your excellent communication skills to engage them in conversation. Ask questions about their experiences and the team dynamics, showing that you're genuinely interested in the people you'll be working with.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and relationship-building skills. Prepare by thinking of specific situations where you've maximised sales or improved team performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
