Senior Retail Assistant

Senior Retail Assistant Based in Newtownards Permanent contract 15 hours per week Salary: £10,491 (£13.45 per hour) Closing date: Sunday 24 May 2026 OXFAM IRELAND Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people, and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. Job Description Department Purpose To raise funds for Oxfams work and promote Oxfams values through the shop network. Job Purpose To work under the direction of the Shop management team,the Senior Retail Assistant is responsible for assisting with the overall operation of the store, in conjunction with assigned daily tasks, under the supervision of the Shop Manager. The Senior Retail Assistant will assist with sales, merchandising and display, and the daily maintenance of the store ensuring thehighest standards of housekeeping and customer service comply fully with Oxfam Ireland policies and procedures. Job Responsibilities Work with the Shop Manager to maximise profitability by actively encouraging customers to purchase merchandise. To effectively and efficiently sell all products in the store. Keeping on track to meet the weekly/monthly budgets and sales targets. Assist in training of new hires. Providing excellent customer servicey. Ability to resolve customer service issues. Carry out Visual Merchandising. Maintain Inventory Control. Perform opening and closing procedures. Adhere to all Oxfam Ireland policies and procedures. Ability to maintain a fun, professional, and friendly environment with staff and customers. Complete required paperwork and banking procedures accurately. Must be able to work in a team-oriented atmosphere, completing tasks and communicating effectively, both orally and in writing. Work in a safe way observing all health and safety guidelines by familiarising yourself with the general health and safety guidelines as directed by the Shop Manager. Attend all team meetings contributing fully to team discussions and initiatives. Carry out any other ad hoc duties determined by the Shop Manager. Other Eager and required to adhere to Oxfams principles and values (click here) as well as the promotion of gender justice and women's rights (click here). Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. Carry out any other duties within the scope and purpose of the job as required. Personal Specification Job Requirements Essential Relevant experience in a retail environment including customer service focus and a hands-on approach. Experience of supervising and motivating a diverse team. Excellent customer service skills with an emphasis on selling. Excellent communication skills gender, age or disability. Oxfam requires all staff to apply an equal opportunities approach and this responsibility rests with all employees and the organisation. To apply please click on the APPLY button below to forward an up to date CV Closing date: Sunday 24 May 2026 Oxfam Ireland is an Equal Opportunities Employer and welcomes applications from all sections of the Community. Skills: Senior Retail Assistant Retail Assistant Retail WHJS1_NI