Oxfam Ireland | Donor Loyalty & Retention Specialist

Donor Loyalty & Retention Specialist Hybrid working arrangements, with a requirement to attend our Dublin/Belfast offices as needed Permanent contract Full time 36 hours per week Salary: €35,909 per annum if based in ROI, £29,250 per annum if based in NI The Role Oxfam Ireland is currently looking for a Donor Loyalty & Retention Specialist to join our Fundraising team. This is an exciting time in Oxfam Irelands Fundraising and Marketing, as the organisation embarks on its new organisational and fundraising strategy. A central part to this is excellent donor care and because of this we are investing in excellent thanking, reporting and decision making, to develop and enhance our donor experience. We do this to allow us to build on the relationship our donors have with the amazing work they make possible with the communities we serve. The successful candidate will focus onoptimisation and development of our campaigns, refining of processes to bring an excellent experience to our donors and in turnto improve recruitment, retention, donor lifetime value, and our donor experience, with Oxfam Irelands regular giving donors. To be considered for the role, candidates should possess a range of skills and experience including: A proven track record of using and understanding data and analysis to inform decision-making on delivering effective marketing activities. Ability to plan and prioritise work for self and others, and to supervise work where required. Experience of working and building excellent relationships with external suppliers, and internal teams. The ability to be assertive and persuasive when negotiating. Strong numerical and critical thinking skills, specifically the ability to analyse complex data and translate it into tangible information. You can find more details about the role, including a complete job description, on our website. Additional information Oxfam Ireland reserves the right to enhance criteria to facilitate shortlisting. Any offer of employment with Oxfam Ireland is subject to receipt of satisfactory references, right to work checks, and anti-fraud and corruption screening. Oxfam Ireland is an equal opportunities employer. To apply please click on the APPLY NOW button below to forward an up to date CV Skills: Data Analysis Marketing Building relationships Negotiating Strong numerical skills Reporting Benefits: Work From Home Flexitime Group Life Assurance Laptop Medical Aid / Health Care Paid Holidays Pension Fund