At a Glance
- Tasks: Support the Shop Manager in driving sales, managing stock, and leading a team.
- Company: Join Oxfam Ireland, a charity dedicated to making a difference.
- Benefits: Competitive salary, full-time hours, and a chance to make an impact.
- Other info: Opportunity for personal growth and development in a supportive environment.
- Why this job: Be part of a mission-driven team that promotes social change and community support.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 13.65 - 13.65 £ per hour.
Deputy Store Manager Cityside Based in Cityside Retail & Leisure Park, Belfast Permanent contract Full time 40 hours per week
Salary: (13.65 per hour) £28,392 Closing date: Sunday 6 September 2026 OXFAM IRELAND Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults.
Oxfam expects all staff and volunteers to share this commitment through our code of conduct.
We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
Job Description Department Purpose To raise funds for Oxfams work and promote Oxfams values through the shop network.
Job Purpose Working under the direction of the Shop Manager, the Deputy Shop Manager will be responsible for sales and profit at the shop, customer service, store operations and supervising a team.
The Deputy Shop Manager will also be responsible for achieving retail targets by driving sales and delivering excellent customer service to customers.
Job Responsibilities Work with the Shop Manager to maximise profitability by: Actively encouraging the public to donate goods.
Efficiently manage the stock room to maintain sufficient stock availability on the shop floor and ensure it is sorted, processed and regularly rotated.
Price stock in line with the Oxfam pricing guide and ensure high standards of display and merchandising.
Assist the Shop Manager to recruit, train, supervise and plan for the development of the shop team, including sufficient volunteers/placements to ensure adequate cover.
Ensure administration systems, cash handling and financial activities are in line with Oxfam financial policies and procedures.
Maintain a high level of customer service both internally and externally.
Ensure compliance with all Health & Safety policies and regulations.
Assist the Shop Manager in maintaining high retail standards.
Ensure the shop is utilising all appropriate technology.
Ensure the shop maximises appropriate local community networks.
Work with the Shop Manager to ensure the shop is open and operating effectively for minimum of six days per week including
Deputy Store Manager Cityside in London employer: Oxfam Ireland
Oxfam Ireland is an exceptional employer, offering a supportive work culture that prioritises integrity and the welfare of all staff and volunteers. Located in the vibrant Cityside Retail & Leisure Park, Belfast, employees benefit from a dynamic environment that fosters personal and professional growth, with opportunities to develop leadership skills while making a meaningful impact in the community. With a commitment to high standards and teamwork, Oxfam ensures that every team member plays a vital role in driving sales and promoting its values, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Store Manager Cityside in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Oxfam Ireland, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Oxfam Ireland!
We think you need these skills to ace Deputy Store Manager Cityside in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Oxfam Ireland, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Oxfam Ireland and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Oxfam Ireland that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Oxfam Ireland
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
