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- Tasks: Support the Shop Manager in driving sales and delivering top-notch customer service.
- Company: Join Oxfam Ireland, a leading charity committed to making a difference.
- Benefits: Competitive salary, bonus opportunities, and a chance to make an impact.
- Why this job: Be part of a mission-driven team that promotes values and supports communities.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 28392 - 28392 £ per year.
Based in Holywood, this is a permanent contract for 40 hours per week with a salary of £28,392 per annum plus bonus.
Closing date: Wednesday 18th March 2026
Department Purpose: To raise funds for Oxfam's work and promote Oxfam's values through the shop network.
Job Purpose: Working under the direction of the Shop Manager, the Deputy Shop Manager will be responsible for sales and profit at the shop, customer service, store operations, and supervising a team. The Deputy Shop Manager will also be responsible for achieving retail targets by driving sales and delivering excellent customer service to customers.
Job Responsibilities:
- Work with the Shop Manager to maximise profitability by actively encouraging the public to donate goods.
- Efficiently manage the stock room to maintain sufficient stock availability on the shop floor and ensure it is sorted, processed, and regularly rotated.
- Price stock in line with the Oxfam pricing guide and ensure high standards of display and merchandising.
- Assist the Shop Manager to recruit, train, supervise, and plan for the development of the shop team, including sufficient volunteers/placements to ensure adequate cover.
- Ensure administration systems, cash handling, and financial activities are in line with Oxfam financial policies and procedures.
- Maintain a high level of customer service both internally and externally.
- Ensure compliance with all Health & Safety policies and regulations.
- Assist the Shop Manager in maintaining high retail standards.
- Ensure the shop is utilising all appropriate technology.
- Ensure the shop maximises appropriate local community networks.
- Work with the Shop Manager to ensure the shop is open and operating effectively for a minimum of six days per week.
Deputy Shop Manager in Holywood employer: Oxfam Ireland
Contact Detail:
Oxfam Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Shop Manager in Holywood
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Deputy Shop Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow Oxfam and similar organisations on social media. Engage with their posts and stay updated on any job openings. Plus, it shows your genuine interest in their mission!
✨Tip Number 3
Prepare for interviews by practising common questions related to retail management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Deputy Shop Manager in Holywood
Some tips for your application 🫡
Show Your Passion for Oxfam: When writing your application, let your enthusiasm for Oxfam's mission shine through. We want to see how much you care about making a difference and how you can contribute to our values.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Deputy Shop Manager role. Highlight relevant experience in retail, customer service, and team management that aligns with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re the perfect fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Oxfam Ireland
✨Know Oxfam's Values
Before your interview, take some time to really understand Oxfam's mission and values. They’re looking for candidates who not only have the right skills but also share their commitment to integrity and community welfare. Be ready to discuss how your personal values align with theirs.
✨Showcase Your Retail Experience
As a Deputy Shop Manager, you'll need to demonstrate your retail experience. Prepare specific examples of how you've driven sales, managed stock, or improved customer service in previous roles. Use metrics where possible to show your impact!
✨Team Leadership Skills
You'll be supervising a team, so highlight your leadership skills. Think about times when you’ve successfully trained or motivated a team. Be prepared to discuss your approach to managing volunteers and ensuring everyone feels valued and engaged.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the shop’s operations, community engagement, and how success is measured. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.