Donor Loyalty & Retention Specialist
Donor Loyalty & Retention Specialist

Donor Loyalty & Retention Specialist

Full-Time 25000 - 33000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join Oxfam Ireland to enhance donor experiences and optimize fundraising campaigns.
  • Company: Oxfam Ireland is a leading charity focused on fighting poverty and injustice.
  • Benefits: Enjoy remote work, flexitime, health care, and a pension fund.
  • Why this job: Make a real impact while developing your skills in data analysis and marketing.
  • Qualifications: Experience in data-driven decision-making and strong relationship-building skills required.
  • Other info: This is a hybrid role with a permanent contract and full-time hours.

The predicted salary is between 25000 - 33000 £ per year.

Donor Loyalty & Retention Specialist Hybrid working arrangements, with a requirement to attend our Dublin/Belfast offices as needed Permanent contract Full time 36 hours per week Salary: €35,909 per annum if based in ROI, £29,250 per annum if based in NI The Role Oxfam Ireland is currently looking for a Donor Loyalty & Retention Specialist to join our Fundraising team. This is an exciting time in Oxfam Irelands Fundraising and Marketing, as the organisation embarks on its new organisational and fundraising strategy. A central part to this is excellent donor care and because of this we are investing in excellent thanking, reporting and decision making, to develop and enhance our donor experience. We do this to allow us to build on the relationship our donors have with the amazing work they make possible with the communities we serve. The successful candidate will focus onoptimisation and development of our campaigns, refining of processes to bring an excellent experience to our donors and in turnto improve recruitment, retention, donor lifetime value, and our donor experience, with Oxfam Irelands regular giving donors. To be considered for the role, candidates should possess a range of skills and experience including: A proven track record of using and understanding data and analysis to inform decision-making on delivering effective marketing activities. Ability to plan and prioritise work for self and others, and to supervise work where required. Experience of working and building excellent relationships with external suppliers, and internal teams. The ability to be assertive and persuasive when negotiating. Strong numerical and critical thinking skills, specifically the ability to analyse complex data and translate it into tangible information. You can find more details about the role, including a complete job description, on our website. Additional information Oxfam Ireland reserves the right to enhance criteria to facilitate shortlisting. Any offer of employment with Oxfam Ireland is subject to receipt of satisfactory references, right to work checks, and anti-fraud and corruption screening. Oxfam Ireland is an equal opportunities employer. To apply please click on the APPLY NOW button below to forward an up to date CV Skills: Data Analysis Marketing Building relationships Negotiating Strong numerical skills Reporting Benefits: Work From Home Flexitime Group Life Assurance Laptop Medical Aid / Health Care Paid Holidays Pension Fund

Donor Loyalty & Retention Specialist employer: Oxfam Ireland

Oxfam Ireland is an exceptional employer that prioritizes employee well-being and professional growth, offering a hybrid working model that allows for flexibility while fostering collaboration in our Dublin/Belfast offices. With a strong commitment to donor care and innovative fundraising strategies, employees are empowered to make a meaningful impact in the communities we serve, all while enjoying comprehensive benefits such as medical aid, paid holidays, and a pension fund. Join us to be part of a supportive work culture that values your contributions and encourages your development.
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Contact Detail:

Oxfam Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Donor Loyalty & Retention Specialist

✨Tip Number 1

Familiarize yourself with Oxfam's mission and values. Understanding the organization's goals will help you align your approach to donor loyalty and retention, showcasing how your skills can contribute to their fundraising strategy.

✨Tip Number 2

Highlight your experience with data analysis in your conversations. Be prepared to discuss specific examples of how you've used data to inform marketing decisions and improve donor experiences in previous roles.

✨Tip Number 3

Demonstrate your relationship-building skills by preparing to share stories of successful collaborations with external suppliers or internal teams. This will show your ability to work effectively within a team and enhance donor relationships.

✨Tip Number 4

Practice your negotiation skills before the interview. Being assertive and persuasive is key for this role, so think of scenarios where you've successfully negotiated outcomes and be ready to discuss them.

We think you need these skills to ace Donor Loyalty & Retention Specialist

Data Analysis
Marketing Strategy
Relationship Building
Negotiation Skills
Strong Numerical Skills
Critical Thinking
Campaign Optimization
Process Improvement
Decision-Making
Reporting Skills
Project Management
Attention to Detail
Communication Skills
Time Management

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Donor Loyalty & Retention Specialist position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with data analysis, marketing, and relationship building. Provide specific examples of how you've used these skills in previous roles to demonstrate your suitability for the position.

Showcase Your Skills: Make sure to highlight your strong numerical and critical thinking skills. Discuss any relevant projects or campaigns where you successfully analyzed complex data and made informed decisions that improved outcomes.

Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your genuine interest in Oxfam Ireland's mission. Explain why you want to work with them and how you can contribute to enhancing donor experiences.

How to prepare for a job interview at Oxfam Ireland

✨Showcase Your Data Skills

Since the role emphasizes data analysis, be prepared to discuss specific examples of how you've used data to inform marketing decisions. Highlight any tools or methodologies you are familiar with that can enhance donor experience.

✨Demonstrate Relationship Building

Oxfam values strong relationships with both external suppliers and internal teams. Share experiences where you've successfully built and maintained these relationships, focusing on your communication and interpersonal skills.

✨Prepare for Negotiation Scenarios

Given the need for assertiveness and persuasion in negotiations, think of past situations where you had to negotiate terms or resolve conflicts. Be ready to explain your approach and the outcomes.

✨Prioritize and Plan Effectively

The ability to plan and prioritize is crucial for this role. Discuss your strategies for managing multiple tasks and projects, and provide examples of how you've effectively supervised work in previous positions.

Donor Loyalty & Retention Specialist
Oxfam Ireland
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  • Donor Loyalty & Retention Specialist

    Full-Time
    25000 - 33000 £ / year (est.)

    Application deadline: 2027-01-29

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    Oxfam Ireland

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