At a Glance
- Tasks: Be the friendly face of our shop, handling transactions and providing top-notch customer service.
- Company: Join Oxfam, a movement dedicated to creating a fairer world through community support.
- Benefits: Flexible volunteering hours, training opportunities, and some lunch and travel costs covered.
- Other info: Comprehensive training provided, with a focus on safety and inclusivity.
- Why this job: Make a real difference while gaining valuable retail experience and meeting like-minded people.
- Qualifications: No prior experience needed; just bring your passion for helping others and teamwork.
The predicted salary is between 7 - 12 € per hour.
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference? At Oxfam, we're not just selling pre‑loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre‑loved treasures into resources that empower communities worldwide. As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Here's why Oxfam is the perfect opportunity for you:
- Be a Second‑hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
- Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
- Find Your Community: Meet like‑minded people who share your passion for a fairer world.
- Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Volunteer role: Till Volunteer
Volunteer manager: Shop Manager
Where you will be based: Shop
Why we want you: We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in! You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active. By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing: Undertaking shop related tasks agreed with the Manager, for example: Chatting to customers, giving great service on the till. Selecting, sorting, and pricing donated stock. Visual merchandising: creating eye‑catching window and in‑store displays. Accepting donations from members of the public, speaking to donors and asking them a few questions. Following clear instructions to label donations in order to maximise income. This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need: We ask that you are reliable and on time for your volunteering. Full training and support is given for this role – no prior experience required. Happy to be part of a team and collaborate effectively with others. Happy to speak with other people, and follow instructions to complete a task.
What's in it for you: Some lunch and travel costs paid (speak to the Manager first to understand what is covered). Access to training and development. Grow your confidence and meet new people. Flexible volunteering schedules that fit your lifestyle. Free confidential support by the Retail Trust. Possible references for future employers.
Disclaimer: Additional information: We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
246 West End Lane, West Hampstead, London, Greater London, NW6 1LG, United Kingdom
Till Volunteer (West Hampstead - Friday Morning) employer: Oxfam International
Oxfam is an exceptional employer that empowers individuals to make a meaningful impact in their community while gaining valuable retail experience. With a flexible volunteering schedule, comprehensive training, and a supportive work culture, you'll not only develop new skills but also connect with like-minded people who share your passion for creating a fairer world. Join us in West Hampstead and be part of a movement that transforms pre-loved items into resources that uplift communities globally.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer (West Hampstead - Friday Morning)
✨Tip Number 1
Get to know the shop and its vibe! Before your chat with the manager, pop in and have a look around. Familiarising yourself with the layout and products can help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Be yourself during the initial chat! The manager wants to see your personality shine through. Share your passion for helping others and how you can contribute to creating that warm, welcoming atmosphere Oxfam is known for.
✨Tip Number 3
Ask questions! This isn’t just about them getting to know you; it’s your chance to find out what volunteering at Oxfam is really like. Inquire about the team, the training, and any specific tasks you might be interested in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to jump into the digital age of volunteering!
We think you need these skills to ace Till Volunteer (West Hampstead - Friday Morning)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for making a difference.
Highlight Your Skills:Even if you don’t have prior experience, think about any skills or qualities that make you a great fit for the Till Volunteer role. Whether it’s your friendly nature or your ability to work in a team, make sure to mention them!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Stick to the point and make it easy for us to see why you’d be a fantastic addition to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this amazing opportunity!
How to prepare for a job interview at Oxfam International
✨Know Your Role
Familiarise yourself with the responsibilities of a Till Volunteer. Understand what Oxfam stands for and how your role contributes to their mission. This will help you convey your enthusiasm and commitment during the chat.
✨Show Your Personality
As a Till Volunteer, you'll be the friendly face of the shop. Be prepared to showcase your warm and welcoming nature. Think of examples where you've provided great customer service or worked well in a team, as these will resonate with the manager.
✨Ask Questions
Prepare a few questions about the volunteering experience, such as training opportunities or team dynamics. This shows your genuine interest in the role and helps you understand how you can contribute effectively.
✨Be Yourself
Oxfam values authenticity and passion for making a difference. Don’t be afraid to share your motivations for wanting to volunteer. Being genuine will help you connect with the manager and the team.
